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Crash #18445

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horton396 opened this issue Jan 23, 2023 · 7 comments
Closed

Crash #18445

horton396 opened this issue Jan 23, 2023 · 7 comments
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Crash Invalid Issues that fail to comply with the contributing guidelines and/or issue template requirements

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@horton396
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horton396 commented Jan 23, 2023

qBittorrent & operating system versions

qBittorrent version: v4.5.0 (64-bit)
Libtorrent version: 1.2.18.0
Qt version: 5.15.7
Boost version: 1.80.0
OpenSSL version: 1.1.1s
zlib version: 1.2.13
OS version: Windows 10 Version 2009 10.0.19044 x86_64

What is the problem?

Crashes as soon as it opens.
Crash report below.....

qBittorrent version: v4.5.0 (64-bit)
Libtorrent version: 1.2.18.0
Qt version: 5.15.7
Boost version: 1.80.0
OpenSSL version: 1.1.1s
zlib version: 1.2.13
OS version: Windows 10 Version 2009 10.0.19044 x86_64

Caught signal: SIGSEGV

 0# 0x00007FF7757AAB10 in qbittorrent
 1# 0x00007FF7757A672E in qbittorrent
 2# 0x00007FF7765B47C4 in qbittorrent
 3# 0x00007FF7766316F4 in qbittorrent
 4# 0x00007FF77658D9A4 in qbittorrent
 5# _chkstk in ntdll
 6# RtlRaiseException in ntdll
 7# KiUserExceptionDispatcher in ntdll
 8# 0x00007FF7757F34F1 in qbittorrent
 9# 0x00007FF7757F96D4 in qbittorrent
10# 0x00007FF7757F5A3F in qbittorrent
11# 0x00007FF775933589 in qbittorrent
12# 0x00007FF776322173 in qbittorrent
13# 0x00007FF77598667D in qbittorrent
14# 0x00007FF7757E1350 in qbittorrent
15# 0x00007FF7763199AA in qbittorrent
16# 0x00007FF77631A6E8 in qbittorrent
17# 0x00007FF775E723E0 in qbittorrent
18# 0x00007FF775E71ED8 in qbittorrent
19# 0x00007FF77632C7F5 in qbittorrent
20# 0x00007FF77632D596 in qbittorrent
21# 0x00007FF775CD9B57 in qbittorrent
22# 0x00007FF77643E146 in qbittorrent
23# 0x00007FF775CD9B31 in qbittorrent
24# 0x00007FF776441E17 in qbittorrent
25# 0x00007FF77632CD9A in qbittorrent
26# 0x00007FF7757965ED in qbittorrent
27# 0x00007FF7757A4478 in qbittorrent
28# 0x00007FF7765679CF in qbittorrent
29# 0x00007FF77656F182 in qbittorrent
30# BaseThreadInitThunk in KERNEL32
31# RtlUserThreadStart in ntdll

Steps to reproduce

Crashes as soon as it opens

Additional context

No response

Log(s) & preferences file(s)

No response

@Pentaphon
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Upgrade to the Qt6 version and see what happens there.

@xavier2k6
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Thanks for the report but without steps to reproduce or a valid stack trace there is nothing we can do.

(Also: Please ensure the qbittorrent.pdb is present alongside the qbittorrent.exe file in the installed/destination folder & that there's no corrupt OS files by running sfc /scannow in an elevated command prompt)

If you're up to it and want to help create a valid stack trace please try one of the methods in #12976 (comment) or #5785 (comment).

@xavier2k6 xavier2k6 added the Waiting info Waiting for participants to supply more info/fulfill template requirements label Jan 24, 2023
@ryjer
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ryjer commented Jan 31, 2023

This also happens to me. Report information in here:

OS version: Windows 10 Version 2009 10.0.19045 x86_64

Caught signal: SIGSEGV

 0# 0x00007FF6E14AAB10 in qbittorrent
 1# 0x00007FF6E14A672E in qbittorrent
 2# 0x00007FF6E22B47C4 in qbittorrent
 3# 0x00007FF6E23316F4 in qbittorrent
 4# 0x00007FF6E228D9A4 in qbittorrent
 5# _chkstk in ntdll
 6# RtlRaiseException in ntdll
 7# KiUserExceptionDispatcher in ntdll
 8# 0x00007FF6E14F3441 in qbittorrent
 9# 0x00007FF6E14F96D4 in qbittorrent
10# 0x00007FF6E14F5A3F in qbittorrent
11# 0x00007FF6E1633589 in qbittorrent
12# 0x00007FF6E2022173 in qbittorrent
13# 0x00007FF6E168667D in qbittorrent
14# 0x00007FF6E14E1350 in qbittorrent
15# 0x00007FF6E20199AA in qbittorrent
16# 0x00007FF6E201A6E8 in qbittorrent
17# 0x00007FF6E1B723E0 in qbittorrent
18# 0x00007FF6E1B71ED8 in qbittorrent
19# 0x00007FF6E202C7F5 in qbittorrent
20# 0x00007FF6E202D596 in qbittorrent
21# 0x00007FF6E19D9B57 in qbittorrent
22# 0x00007FF6E213E146 in qbittorrent
23# 0x00007FF6E19D9B31 in qbittorrent
24# 0x00007FF6E2141E17 in qbittorrent
25# 0x00007FF6E202CD9A in qbittorrent
26# 0x00007FF6E14965ED in qbittorrent
27# 0x00007FF6E14A4478 in qbittorrent
28# 0x00007FF6E22679CF in qbittorrent
29# 0x00007FF6E226F182 in qbittorrent
30# BaseThreadInitThunk in KERNEL32
31# RtlUserThreadStart in ntdll

@Tampa
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Tampa commented Feb 6, 2023

I had this start happening after adding a bunch of magnet links all at once. Gut feeling tells me something getting overloaded and qt just nopes out. Went into appdata and renamed the folders, started it back up, no crash on startup. Deleted the newly created folders switching back to the original ones. Now starts without crashing, not sure how stable it will be. It ran a couple hours before and then just crash to desktop.

Odd that it seems to work now, should be same settings effectively, but will delete some completed ones and see if adding new stuff will re-trigger this.

Different qt versions had no effect on it.

Perhaps if the problem is people not providing reproduction steps add that to the crash report screen "Open a ticket, tell us what you did to trigger this" else they'll just copy the debug output :)

@xavier2k6
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@horton396 @ryjer See my instructions in #18306 (comment)

@xavier2k6
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@Tampa No qBittorrent/library info etc in your post, You may have been affected by a known tracker conversion crash issue that has since been resolved & will be in qBittorrent 4.5.1 but without a stack trace/crash report - can't be sure of this.

@xavier2k6
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Going to close this as invalid due to no full stack trace.
4.5.1 is out now, so if it crashes again please open a new ticket with corresponding crash report/stack trace.

@xavier2k6 xavier2k6 added Invalid Issues that fail to comply with the contributing guidelines and/or issue template requirements and removed Waiting info Waiting for participants to supply more info/fulfill template requirements labels Feb 13, 2023
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