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Rasa version: 1.5.X
Issue: A TicketExistsError can lead to the lock store getting stuck in a loop trying to issue a new ticket
TicketExistsError
Error (including full traceback):
rasa-production_1 | rasa.core.lock_store.TicketExistsError: Ticket '11874' already exists for conversation ID '8e001a2806b1489897accc755dd9b24f'. rasa-production_1 | 2019-12-06 15:13:45 ERROR rasa.core.lock_store - Ticket could not be issued. Issuing new ticket and retrying... rasa-production_1 | Traceback (most recent call last): rasa-production_1 | File "/build/lib/python3.6/site-packages/rasa/core/lock_store.py", line 109, in issue_ticket rasa-production_1 | self.ensure_ticket_available(lock) rasa-production_1 | File "/build/lib/python3.6/site-packages/rasa/core/lock_store.py", line 251, in ensure_ticket_available rasa-production_1 | "".format(existing_lock.last_issued, lock.conversation_id) rasa-production_1 | rasa.core.lock_store.TicketExistsError: Ticket '11874' already exists for conversation ID '8e001a2806b1489897accc755dd9b24f'. rasa-production_1 | 2019-12-06 15:13:45 ERROR rasa.core.lock_store - Ticket could not be issued. Issuing new ticket and retrying... rasa-production_1 | Traceback (most recent call last): rasa-production_1 | File "/build/lib/python3.6/site-packages/rasa/core/lock_store.py", line 109, in issue_ticket rasa-production_1 | self.ensure_ticket_available(lock) rasa-production_1 | File "/build/lib/python3.6/site-packages/rasa/core/lock_store.py", line 251, in ensure_ticket_available rasa-production_1 | "".format(existing_lock.last_issued, lock.conversation_id) rasa-production_1 | rasa.core.lock_store.TicketExistsError: Ticket '11874' already exists for conversation ID '8e001a2806b1489897accc755dd9b24f'.
The text was updated successfully, but these errors were encountered:
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Rasa version: 1.5.X
Issue:
A
TicketExistsError
can lead to the lock store getting stuck in a loop trying to issue a new ticketError (including full traceback):
The text was updated successfully, but these errors were encountered: