Clear queued transactions upon subscription cancellation

[marksouthard]

I think it would make sense to have an optional parameter to clear open/queued/past due transactions upon subscription termination. Currently, I'm fetching and clearing the queued transactions, but we were having the following issue because I had assumed that terminating a subscription would close open past due invoices:

1. A recurring subscription transaction fails
2. User receives failed transaction email
3. User cancels account
4. Queued transaction is attempted and successfully completed (or charge fails and user is emailed again) after cancellation
5. User complains that we charged for a cancelled subscription (or emails asking why we're attempting charges on a cancelled account).

[drewish]

How are they canceling? Through the hosted account page? Or are they doing it through your site?

[marksouthard]

They are cancelling through our admin area. We send a terminate subscription request.

[brad-holmes]

Thanks for that feedback, Mark. Currently there's no option to automatically fail open/past due invoices when an associated subscription is canceled -- you'd need to manually fail the invoices as you're doing now. However we'll be sure to let you know if this is something we add support for in the future.