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I think it would make sense to have an optional parameter to clear open/queued/past due transactions upon subscription termination. Currently, I'm fetching and clearing the queued transactions, but we were having the following issue because I had assumed that terminating a subscription would close open past due invoices:
A recurring subscription transaction fails
User receives failed transaction email
User cancels account
Queued transaction is attempted and successfully completed (or charge fails and user is emailed again) after cancellation
User complains that we charged for a cancelled subscription (or emails asking why we're attempting charges on a cancelled account).
The text was updated successfully, but these errors were encountered:
Thanks for that feedback, Mark. Currently there's no option to automatically fail open/past due invoices when an associated subscription is canceled -- you'd need to manually fail the invoices as you're doing now. However we'll be sure to let you know if this is something we add support for in the future.
I think it would make sense to have an optional parameter to clear open/queued/past due transactions upon subscription termination. Currently, I'm fetching and clearing the queued transactions, but we were having the following issue because I had assumed that terminating a subscription would close open past due invoices:
The text was updated successfully, but these errors were encountered: