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JIRA integration throw errors while setting up #41
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@dabde the error says, that the issue does not exist on Jira side. |
The first time this issue appears, was when our QA was try to create a new issue in jira. So new implies that the issue should not exist in jira. But after re-setup the plugin, give all the information like host, project key and credentials. Then the next step is to select the issue type (the list is already loaded correctly from jira), but by pressing then the conformation button, this log error also get shown. Think the last step to setup the integration is not possible anymore related to this. "DEFAULT PROPERTIES FOR ISSUE FORM" is just an empty form. The credentials against jira was ones tested with the general service user we have setup and with my personal account. Also tested with different jira projects. Same issue. |
@dabde i do recall that such issues may occur with customized Jira, when there are custom fields which are not returned by the standard API. does it show any other fields when you click the first connect? |
@dabde awesome. |
might be relted reportportal/reportportal#1912 |
hi @alena-babrova, was testing the cloud version plugin, but related our jira instance is not jira cloud the plugin setup is just failing. Is there a plan to apply the same changes to this plugin? thanks |
Hi @dabde, Meanwhile, could you please tell me the version of ReportPortal and Jira Server plugin you are using? Thanks! |
Hi, here all the related versions: Jira Server: v9.1.1#901001 Thanks |
might be related issue: reportportal/reportportal#1912 |
Hi @dabde |
Hello @dabde, Once the fix is ready, I will inform you. Thank you for your contribution! |
@alena-babrova thanks for the update. |
thx, working fine again. |
Hi,
we had this plugin already in use and after some time, it stop working.
The error in the log is:
We also tried to disable and reinstall. But after selecting the Issue Type, we get the same error.
Jira is version: v9.1.1
thanks for support.
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