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Export items never stops #3011

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mndldm opened this issue Oct 1, 2024 · 3 comments
Closed

Export items never stops #3011

mndldm opened this issue Oct 1, 2024 · 3 comments
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@mndldm
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mndldm commented Oct 1, 2024

Debug log ID

NZPD6QDL-refs-apse/6.7.238-7

What happened?

after selecting export collection as better bibtex, the exporting never stops.
Screenshot 2024-10-02 092425

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github-actions bot commented Oct 1, 2024

Hello @mndldm,

@retorquere is ready to assist you with Better BibTeX. In order to do so efficiently, a debug log is generally required. The information it containst is key to him understanding, replicating, and resolving your issue.

Here’s how you can share your debug log:

  1. If your issue involves specific references, citekey generation, or exports, right-click on the relevant item(s) and select "Better BibTeX -> Submit Better BibTeX debug log" from the menu.
  2. For issues where items do not play a role, follow these steps:
  • Restart Zotero with debugging enabled (Help -> Debug Output Logging -> Restart with logging enabled).
  • Reproduce the problem.
  • Choose "Send Better BibTeX debug report..." from the help menu.

After these steps, you will receive debug ID displayed in red. Please share this ID with @retorquere in this issue thread. If your query is about an export, include both the actually exported result and your expected/desired outcome.

Sharing your debug log gives @retorquere a view of your Better BibTeX configuration and the elements contributing to the issue. This helps him address your concerns more efficiently.

Thank you.

PS: If the Debug Log menu is not available, or if it fails to send the debug log, you can use the option under “Help” > “Send debug log to file.io”.

@retorquere
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please upgrade to 6.7.240 first

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github-actions bot commented Oct 1, 2024

Thanks for the feedback! Just so you know, GitHub doesn't let me control who can close issues, and @retorquere likes to leave bug reports and enhancements open as a nudge to merge them into the next release.

@github-actions github-actions bot locked as resolved and limited conversation to collaborators Oct 31, 2024
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