ConnectionError: ('Connection aborted.', error(32, 'Broken pipe'))

[barrycarrjr]

Out of no where we began getting the error below

2018-10-10 21:14:53,004 ERROR Caught exception in ScannerThread.scan_all() loop
Traceback (most recent call last):
File "/usr/local/rollbar-agent", line 468, in scan_all
self.scan_app(app, apps_state)
File "/usr/local/rollbar-agent", line 532, in scan_app
self.scan_file(app, filename, files_state[filename])
File "/usr/local/rollbar-agent", line 546, in scan_file
processor.process(fp, filename, file_state)
File "/usr/local/rollbar-agent", line 240, in process
self._process_line(line)
File "/usr/local/rollbar-agent", line 259, in _process_line
self.send_payload(line)
File "/usr/local/rollbar-agent", line 226, in send_payload
headers={"content-type": "application/json"})
File "/usr/lib/python2.7/dist-packages/requests/api.py", line 107, in post
return request('post', url, data=data, json=json, **kwargs)
File "/usr/lib/python2.7/dist-packages/requests/api.py", line 53, in request
return session.request(method=method, url=url, **kwargs)
File "/usr/lib/python2.7/dist-packages/requests/sessions.py", line 468, in request
resp = self.send(prep, **send_kwargs)
File "/usr/lib/python2.7/dist-packages/requests/sessions.py", line 576, in send
r = adapter.send(request, **kwargs)
File "/usr/lib/python2.7/dist-packages/requests/adapters.py", line 426, in send
raise ConnectionError(err, request=request)
ConnectionError: ('Connection aborted.', error(32, 'Broken pipe'))

[jessewgibbs]

Hey Barry,

Sorry to hear you're encountering this issue. Did this error happen just once or repeatedly? And have you tried restarting the agent?

[barrycarrjr]

It was occurring repeatedly for a while. Yes, I restarted the agent but it kept occurring, so I had to turn off the agent. The agent is back on now and the error is not occurring at this time.

[jessewgibbs]

Thanks, Barry, for the update. Glad to hear that this is now working. I'm going to keep this issue open in our backlog as an enhancement to make the messages more informative when there is some kind of IO issue.

[anuj-reef]

@jessewgibbs I am getting the same error and restarting the agent did not work.

[jessewgibbs]

@anuj-reef sorry to hear that you're encountering this problem.

Can you let us know:

• OS version
• Python version
• Any other info that might help us to reproduce the problem

[Gasol]

Same problem here, It is caused by sending large payload, The maximum size of request payload is 512kb, It return "413 Request Entity Too Large" when exceed and then the report data was left in targets folder.
We write custom truncation strategy to reduce payload size for workaround on PHP webapp, But I think rollbar-agent should take responsibility to handle this exception transparently.

2018-11-13 23:47:20,542 ERROR Caught exception in ScannerThread.scan_all() loopW
Traceback (most recent call last):
  File "/usr/local/rollbar-agent", line 468, in scan_all
    self.scan_app(app, apps_state)
  File "/usr/local/rollbar-agent", line 532, in scan_app
    self.scan_file(app, filename, files_state[filename])
  File "/usr/local/rollbar-agent", line 546, in scan_file
    processor.process(fp, filename, file_state)
  File "/usr/local/rollbar-agent", line 240, in process
    self._process_line(line)
  File "/usr/local/rollbar-agent", line 259, in _process_line
    self.send_payload(line)
  File "/usr/local/rollbar-agent", line 226, in send_payload
    headers={"content-type": "application/json"})
  File "/usr/local/lib/python2.7/dist-packages/requests/api.py", line 116, in post
    return request('post', url, data=data, json=json, **kwargs)
  File "/usr/local/lib/python2.7/dist-packages/requests/api.py", line 60, in request
    return session.request(method=method, url=url, **kwargs)
  File "/usr/local/lib/python2.7/dist-packages/requests/sessions.py", line 524, in request
    resp = self.send(prep, **send_kwargs)
  File "/usr/local/lib/python2.7/dist-packages/requests/sessions.py", line 637, in send
    r = adapter.send(request, **kwargs)
  File "/usr/local/lib/python2.7/dist-packages/requests/adapters.py", line 498, in send
    raise ConnectionError(err, request=request)

[srikiraju]

Agreed. rollbar-agent should just handle this case transparently

[levesquejf]

Any updates on this bug? I have a similar issue right now. It's hard to debug when I can not catch my Python Exceptions...