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view-ticket-admin.php
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view-ticket-admin.php
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<?php
include 'includes/connect.php';
include 'includes/wallet.php';
$continue=0;
if($_SESSION['admin_sid']==session_id())
{
$ticket_id = $_GET['id'];
$sql1 = "SELECT * FROM tickets WHERE id = $ticket_id;";
if(mysqli_num_rows(mysqli_query($con,$sql1))>0){
$row = $con->query($sql1)->fetch_assoc();
$type = $row['type'];
$subject = $row['subject'];
$description = $row['description'];
$date = $row['date'];
$status = $row['status'];
$continue=1;
}
else
$continue = 0;
}
if($continue){
?>
<!DOCTYPE html>
<html lang="en">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=UTF-8">
<meta name="viewport" content="width=device-width, initial-scale=1, maximum-scale=1.0, user-scalable=no">
<meta http-equiv="X-UA-Compatible" content="IE=edge">
<meta name="msapplication-tap-highlight" content="no">
<title>Ticket No. <?php echo $ticket_id.' - '. $type;?></title>
<!-- Favicons-->
<link rel="icon" href="images/favicon/favicon-32x32.png" sizes="32x32">
<!-- Favicons-->
<link rel="apple-touch-icon-precomposed" href="images/favicon/apple-touch-icon-152x152.png">
<!-- For iPhone -->
<meta name="msapplication-TileColor" content="#00bcd4">
<meta name="msapplication-TileImage" content="images/favicon/mstile-144x144.png">
<!-- For Windows Phone -->
<!-- CORE CSS-->
<link href="css/materialize.min.css" type="text/css" rel="stylesheet" media="screen,projection">
<link href="css/style.min.css" type="text/css" rel="stylesheet" media="screen,projection">
<!-- Custome CSS-->
<link href="css/custom/custom.min.css" type="text/css" rel="stylesheet" media="screen,projection">
<link href="js/plugins/perfect-scrollbar/perfect-scrollbar.css" type="text/css" rel="stylesheet" media="screen,projection">
<style type="text/css">
.input-field div.error{
position: relative;
top: -1rem;
left: 0rem;
font-size: 0.8rem;
color:#FF4081;
-webkit-transform: translateY(0%);
-ms-transform: translateY(0%);
-o-transform: translateY(0%);
transform: translateY(0%);
}
.input-field label.active{
width:100%;
}
.left-alert input[type=text] + label:after,
.left-alert input[type=password] + label:after,
.left-alert input[type=email] + label:after,
.left-alert input[type=url] + label:after,
.left-alert input[type=time] + label:after,
.left-alert input[type=date] + label:after,
.left-alert input[type=datetime-local] + label:after,
.left-alert input[type=tel] + label:after,
.left-alert input[type=number] + label:after,
.left-alert input[type=search] + label:after,
.left-alert textarea.materialize-textarea + label:after{
left:0px;
}
.right-alert input[type=text] + label:after,
.right-alert input[type=password] + label:after,
.right-alert input[type=email] + label:after,
.right-alert input[type=url] + label:after,
.right-alert input[type=time] + label:after,
.right-alert input[type=date] + label:after,
.right-alert input[type=datetime-local] + label:after,
.right-alert input[type=tel] + label:after,
.right-alert input[type=number] + label:after,
.right-alert input[type=search] + label:after,
.right-alert textarea.materialize-textarea + label:after{
right:70px;
}
</style>
</head>
<body>
<!-- Start Page Loading -->
<div id="loader-wrapper">
<div id="loader"></div>
<div class="loader-section section-left"></div>
<div class="loader-section section-right"></div>
</div>
<!-- End Page Loading -->
<!-- //////////////////////////////////////////////////////////////////////////// -->
<!-- START HEADER -->
<header id="header" class="page-topbar">
<!-- start header nav-->
<div class="navbar-fixed">
<nav class="navbar-color">
<div class="nav-wrapper">
<ul class="left">
<li><h1 class="logo-wrapper"><a href="index.php" class="brand-logo darken-1"><img src="images/materialize-logo.png" alt="logo"></a> <span class="logo-text">Logo</span></h1></li>
</ul>
<ul class="right hide-on-med-and-down">
<li><a href="#" class="waves-effect waves-block waves-light"><i class="mdi-editor-attach-money"><?php echo $balance;?></i></a>
</li>
</ul>
</div>
</nav>
</div>
<!-- end header nav-->
</header>
<!-- END HEADER -->
<!-- //////////////////////////////////////////////////////////////////////////// -->
<!-- START MAIN -->
<div id="main">
<!-- START WRAPPER -->
<div class="wrapper">
<!-- START LEFT SIDEBAR NAV-->
<aside id="left-sidebar-nav">
<ul id="slide-out" class="side-nav fixed leftside-navigation">
<li class="user-details cyan darken-2">
<div class="row">
<div class="col col s4 m4 l4">
<img src="images/avatar.jpg" alt="" class="circle responsive-img valign profile-image">
</div>
<div class="col col s8 m8 l8">
<ul id="profile-dropdown" class="dropdown-content">
<li><a href="routers/logout.php"><i class="mdi-hardware-keyboard-tab"></i> Logout</a>
</li>
</ul>
</div>
<div class="col col s8 m8 l8">
<a class="btn-flat dropdown-button waves-effect waves-light white-text profile-btn" href="#" data-activates="profile-dropdown"><?php echo $name;?> <i class="mdi-navigation-arrow-drop-down right"></i></a>
<p class="user-roal"><?php echo $role;?></p>
</div>
</div>
</li>
<li class="bold"><a href="index.php" class="waves-effect waves-cyan"><i class="mdi-editor-border-color"></i> Order Food</a>
</li>
<li class="no-padding">
<ul class="collapsible collapsible-accordion">
<li class="bold"><a class="collapsible-header waves-effect waves-cyan"><i class="mdi-editor-insert-invitation"></i> Orders</a>
<div class="collapsible-body">
<ul>
<li><a href="all-orders.php">All Orders</a>
</li>
<?php
$sql = mysqli_query($con, "SELECT DISTINCT status FROM orders;");
while($row = mysqli_fetch_array($sql)){
echo '<li><a href="all-orders.php?status='.$row['status'].'">'.$row['status'].'</a>
</li>';
}
?>
</ul>
</div>
</li>
</ul>
</li>
<li class="no-padding">
<ul class="collapsible collapsible-accordion">
<li class="bold"><a class="collapsible-header waves-effect waves-cyan"><i class="mdi-action-question-answer"></i> Customer Support</a>
<div class="collapsible-body">
<ul>
<li><a href="all-tickets.php">Customer Queries</a>
</li>
<?php
$sql = mysqli_query($con, "SELECT DISTINCT status FROM tickets;");
while($row = mysqli_fetch_array($sql)){
echo '<li><a href="all-tickets.php?status='.$row['status'].'">'.$row['status'].'</a>
</li>';
}
?>
</ul>
</div>
</li>
</ul>
</li>
<li class="bold"><a href="details.php" class="waves-effect waves-cyan"><i class="mdi-social-person"></i> Edit Details</a>
</li>
</ul>
<a href="#" data-activates="slide-out" class="sidebar-collapse btn-floating btn-medium waves-effect waves-light hide-on-large-only cyan"><i class="mdi-navigation-menu"></i></a>
</aside>
<!-- END LEFT SIDEBAR NAV-->
<!-- //////////////////////////////////////////////////////////////////////////// -->
<!-- START CONTENT -->
<section id="content">
<!--breadcrumbs start-->
<div id="breadcrumbs-wrapper">
<div class="container">
<div class="row">
<div class="col s12 m12 l12">
<h5 class="breadcrumbs-title">Provide Order Details</h5>
</div>
</div>
</div>
</div>
<!--breadcrumbs end-->
<!--start container-->
<div class="container">
<p class="caption">Receipt</p>
<div class="divider"></div>
<!--editableTable-->
<div class="section">
<?php
echo '<ul id="task-card" class="collection with-header">
<div id="card-alert" class="card cyan">
<div class="card-content white-text">
<span class="card-title white-text darken-1">Ticket No. '.$ticket_id.'</span>
<p><strong>Subject: </strong>'.$subject.'</p>
<p><strong>Status: </strong>'.$status.'</p>
<p><strong>Type: </strong>'.$type.'</p>
</div>
<div class="card-action cyan">
<form method="post" action="routers/ticket-status.php">
<input type="hidden" name="ticket_id" value="'.$ticket_id.'">
<input type="hidden" name="status" value="'.($status != 'Closed' ? 'Closed' : 'Open').'">
<button class="waves-effect waves-light deep-orange btn white-text" type="submit" name="action">'
.($status != 'Closed' ? 'Close<i class="mdi-navigation-close"></i>' : 'Reopen<i class="mdi-navigation-check"></i>').'
</button>
</form>
</div>
</div>
</ul>';
echo '<ul id="issues-collection" class="collection">';
$sql1 = mysqli_query($con, "SELECT * from ticket_details WHERE ticket_id = $ticket_id;");
while($row1 = mysqli_fetch_array($sql1)){
$sql2 = "SELECT * FROM users WHERE id = ".$row1['user_id'].";";
if(mysqli_num_rows(mysqli_query($con,$sql2))>0){
$row2 = $con->query($sql2)->fetch_assoc();
$name = $row2['name'];
$role1 = $row2['role'];
}
echo '
<li class="collection-item avatar">
<i class="'.($role1=='Administrator' ? 'mdi-action-star-rate' : 'mdi-social-person').' cyan circle"></i>
<span class="collection-header"> '.$name.'</span>
<p><strong>Date:</strong> '.$row1['date'].'</p>
<p><strong>Role:</strong> '.$role1.'</p>
<a href="#" class="secondary-content">
<i class="mdi-action-grade"></i></a>
</li>
<li class="collection-item">
<div class="row">
<p class="caption">'.$row1['description'].'</p>
</div>
</li>';
}
echo '</ul>';
if($status != 'Closed'){
echo '
<div class="card-panel">
<div class="row">
<form class="formValidate" id="formValidate" method="post" action="routers/ticket-message.php" novalidate="novalidate" class="col s12">
<div class="row">
<input type="hidden" name="role" value="'.$role.'">
<input type="hidden" name="ticket_id" value="'.$ticket_id.'">
<div class="input-field col s12">
<i class="mdi-action-home prefix"></i>
<textarea name="message" id="message" class="materialize-textarea validate" data-error=".errorTxt1"></textarea>
<label for="message" class="">Add a reply</label>
<div class="errorTxt1"></div>
</div>
<div class="row">
<div class="input-field col s12">
<button class="btn cyan waves-effect waves-light right" type="submit" name="action">Reply
<i class="mdi-content-send right"></i>
</button>
</div>
</div>
</div>
</form>
</div>
</div>';
}
?>
</div>
</div>
</div>
</div>
<!--end container-->
</section>
<!-- END CONTENT -->
</div>
<!-- END WRAPPER -->
</div>
<!-- END MAIN -->
<!-- //////////////////////////////////////////////////////////////////////////// -->
<!-- START FOOTER -->
<footer class="page-footer">
<div class="footer-copyright">
<div class="container">
<span class="right"> Design and Developed by <a class="grey-text text-lighten-4" href="#">Rutuja Rajesh</a></span>
</div>
</div>
</footer>
<!-- END FOOTER -->
<!-- ================================================
Scripts
================================================ -->
<!-- jQuery Library -->
<script type="text/javascript" src="js/plugins/jquery-1.11.2.min.js"></script>
<!--angularjs-->
<script type="text/javascript" src="js/plugins/angular.min.js"></script>
<!--materialize js-->
<script type="text/javascript" src="js/materialize.min.js"></script>
<script type="text/javascript" src="js/plugins/jquery-validation/jquery.validate.min.js"></script>
<script type="text/javascript" src="js/plugins/jquery-validation/additional-methods.min.js"></script>
<!--scrollbar-->
<script type="text/javascript" src="js/plugins/perfect-scrollbar/perfect-scrollbar.min.js"></script>
<!--plugins.js - Some Specific JS codes for Plugin Settings-->
<script type="text/javascript" src="js/plugins.min.js"></script>
<!--custom-script.js - Add your own theme custom JS-->
<script type="text/javascript" src="js/custom-script.js"></script>
<script type="text/javascript">
$("#formValidate").validate({
rules: {
message: {
required: true,
minlength: 5,
maxlength: 300
},
},
messages: {
message: {
required: "Please provide a reply.",
minlength: "Minimum 5 characters are required.",
maxlength: "Maximum 3000 characters are required."
},
},
errorElement : 'div',
errorPlacement: function(error, element) {
var placement = $(element).data('error');
if (placement) {
$(placement).append(error)
} else {
error.insertAfter(element);
}
}
});
</script>
</body>
</html>
<?php
}
else
{
if($_SESSION['customer_sid']==session_id())
{
header("location:tickets.php");
}
else{
header("location:login.php");
}
}
?>