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Error invoking remote method 'api.startService': Error: failed to start portmaster #1715

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Harris2shotKbke opened this issue Oct 12, 2024 · 4 comments
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bug TYPE: a report on something that isn't working

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@Harris2shotKbke
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Harris2shotKbke commented Oct 12, 2024

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Pre-Submit Checklist:

What happened:
-i keep getting this error when starting portmaster. also the windows icon in the pop up menu in the lower left hand corner of the desktop wont register clicks

What did you expect to happen?:

How did you reproduce it?:

Debug Information:

@Harris2shotKbke Harris2shotKbke added the bug TYPE: a report on something that isn't working label Oct 12, 2024
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Greetings and welcome to our community! As this is the first issue you opened here, we wanted to share some useful infos with you:

  • 🗣️ Our community on Discord is super helpful and active. We also have an AI-enabled support bot that knows Portmaster well and can give you immediate help.
  • 📖 The Wiki answers all common questions and has many important details. If you can't find an answer there, let us know, so we can add anything that's missing.

@Flow44A
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Flow44A commented Oct 30, 2024

Same error <3 PLS help

@Raphty
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Raphty commented Oct 31, 2024

Can you give more information about what is happening on the device?

This is too little information to do anything.

@Harris2shotKbke
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On Startup portmaster runs fine sometimes the icon in the windows taskbar to the lower right hand corner of the desktop will not register clicks. Whenever portmaster is started after startup the above screen shows the above error. It will then boot into the normal home screen as if nothing happened. If you restart after this using the button in the lower left hand corner of portmaster the error does not appear and everything appears normal. I have uninstalled and reinstalled portmaster using bulk crap uninstaller and it still shows this error. There are other posts from people more knowledgeable than me about the same issue on GitHub one quick search will show.

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