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perfect-is-the-enemy-of-good.html
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<a href="https://samantharwright.github.io/website/">Samantha Wright</a>
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<h1 id="project_title">Perfect is the enemy of good</h1>
<p>26 May 2019</p>
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<p>Recently I reviewed all of the error messages for our online service.</p>
<p>This meant reviewing what we'd already built and checking for any error scenarios we hadn’t covered, making sure users would see a helpful message if an error occurred.</p>
<p>I spent a long time obsessing over trying to perfect the messages. I lost sight of what was good enough.</p>
<p>When I did share the error messages with our team of developers they discovered some new error scenarios anyway that I hadn't covered.</p>
<p>They asked me some great questions about my content decisions to make sure the messages were as helpful as possible for the user.</p>
<p>If I started the work again I'd share the new error messages with the developer team sooner. The messages improved after I made changes based on our conversations.</p>
<p>I also got more experience working collaboratively with a team of developers. And it got them talking and thinking about how we could make things easier and simpler for the user.</p>
<p>Working on these error messages taught me a valuable lesson as a designer to release the value of my work as early as possible. Don’t spend too long trying to make your work perfect. Make it good enough.</p>
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Copyright Samantha Wright
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