Can't install Netease Music

[kckm]

This app can't be installed in sandboxie.
Netease Music

[Dyras]

Link doesn't seem to work for me

[kckm]

Link doesn't seem to work for me

I have uploaded it to google drive.
https://drive.google.com/file/d/1H9z5jukbWBl_p2-8eUdCygzksr5w6H-h/view?usp=sharing

[Dyras]

I don't understand a word of what the program says, but I've noticed this while running it in a brand new sandbox:

The icon gets stuck in the task bar

After installing it says this

Then I'm sent to this

Can you record trying to install the program? Because it appears to be working for me.

[Dyras]

Tried it with admin rights disabled, with the option to trick programs into believing they are run as admin, and it still works.

[kckm]

Tried it with admin rights disabled, with the option to trick programs into believing they are run as admin, and it still works.

It says can't get the required permissions with fake admin mode:

And The installation window does not appear with admin mode. Click on the taskbar icon does not respond.

[Dyras]

I had to right click on the red icon and then press the Chinese text above it to make it work. Does that work for you?

Does it work in a brand new sandbox for you?

Try this:
Create a brand new sandbox
Enable fake admin mode
Right click the new sandbox and choose explorer
In the new explorer, navigate to the installation file and run it.
Does it work?

[kckm]

I had to right click on the red icon and then press the Chinese text above it to make it work. Does that work for you?

Does it work in a brand new sandbox for you?

I try it in a new sanbox. After right-clicking the installer taskbar icon, the installer will ask for UAC privileges directly.

[kckm]

I had to right click on the red icon and then press the Chinese text above it to make it work. Does that work for you?

Does it work in a brand new sandbox for you?

Try this:
Create a brand new sandbox
Enable fake admin mode
Right click the new sandbox and choose explorer
In the new explorer, navigate to the installation file and run it.
Does it work?

No, it doesn't work.

[Dyras]

That first picture. What kind of Windows are you using? Enterprise?

[kckm]

That first picture. What kind of Windows are you using? Enterprise?

windows 11 home

[Dyras]

I don't think Windows 11 is supported yet

[kckm]

I don't think Windows 11 is supported yet

Before upgrading windows 11 it seems to have the same problem for me.

[isaak654]

What Sandboxie version do you have?

[kckm]

What Sandboxie version do you have?

0.8.9

[Dyras]

Check if 0.9.2 works
https://github.com/sandboxie-plus/Sandboxie/releases/tag/0.9.2

[kckm]

Check if 0.9.2 works
https://github.com/sandboxie-plus/Sandboxie/releases/tag/0.9.2

Still have the same problem. But the window about requesting permissions disappeared with fake admin mode.

[kckm]

Right click and select the program, the windows UAC permission request for NetEase Music will appear.

[Dyras]

What happens if you accept?

[kckm]

What happens if you accept?

It will install outside sandbox.

[Dyras]

Ah yes, I noticed that too actually on Windows 10. Fascinating.

[StoneMoe]

pretty similar with #1052, maybe duplicated

[isaak654]

pretty similar with #1052, maybe duplicated

Netease Music installer still doesn't work when sandboxed on 0.9.6, it remains stuck in the taskbar without opening at all.

However, I have discovered a line that at least opens the installer window, but in exchange it will allow full communication with all windows outside the sandbox, reducing the isolation: OpenWinClass=*
Source: OpenWinClass

[StoneMoe]

pretty similar with #1052, maybe duplicated

Netease Music installer still doesn't work when sandboxed on 0.9.6, it remains stuck in the taskbar without opening at all.

However, I have discovered a line that at least opens the installer window, but in exchange it will allow full communication with all windows outside the sandbox, reducing the isolation: OpenWinClass=*

Source: OpenWinClass

I found that the netease music installation window is invisible but focusable, focus on window and press enter key can start installing.

[isaak654]

I found that the netease music installation window is invisible but focusable, focus on window and press enter key can start installing.

I'm not sure to know how to focus a window that I can't see.

[mpheath]

It is a skinned NSIS installer. The images used for skinning are in a subfolder in the TEMP directory during install.

Saved details from Nirsoft WinLister

==================================================
Title             : ????? ??
Visible           : Yes
Location          : (-201, 32767)
Size              : (552, 333)
Handle            : 001703DE
Class             : #32770
Top Most          : No
Tool Window       : No
App Window        : No
Popup Window      : No
ProcessID         : 00001BA0
ThreadID          : 0000156C
Filename          : C:\test\cloudmusicsetup2.9.1.199099.exe
Program Name      : ?????
Description       : ?????
Version           : 2.9.1.199099
Company           : ????
==================================================

It is not hidden. It is -201 pixels to the left and 32767 pixels down on my system.

A workaround is to select the title name of the installer in the Winlister ListView, right click and select Center selected windows or press Ctrl+F6.

Does not look nice as the controls move up to the title bar of the window. Has some bad coordination issues.

---

Perhaps a better method is to silent install. NSIS uses /S argument to silent install. Not lower s, needs to be upper S as NSIS is case-sensitive with arguments.

1. Select DefaultBox (or another sandbox name).
2. Right click select Run -> Run Program.
3. In File Explorer, select the installer file, hold down Shift key and right click to show the extended context-menu. Select Copy as path.
4. Paste into Run Program input control. Then following the path, type a space and /S. Then select the OK button to install.
5. Wait a few seconds for the install to end.

The text in Run Program should be example: "C:\test\cloudmusicsetup2.9.1.199099.exe" /S

Done with Sandboxie-Plus v0.9.6 on Windows 7 x64.

[StoneMoe]

I found that the netease music installation window is invisible but focusable, focus on window and press enter key can start installing.

I'm not sure to know how to focus a window that I can't see.

click it in taskbar to make window active

[isaak654]

click it in taskbar to make window active

Left click doesn't work, do you mean the right click on the taskbar button and select the program from the menu? It's something I prefer to avoid, because it calls an annoying UAC elevation prompt:

[StoneMoe]

click it in taskbar to make window active

Left click doesn't work, do you mean the right click on the taskbar button and select the program from the menu? It's something I prefer to avoid, because it calls an annoying UAC elevation prompt:

I mean LEFT click once, make sure the installer is currently "foreground active window"/highlighted in taskbar, then press enter key blindly even it's invisible/off screen.

and you can see a progress bar showed up in taskbar window preview, then press enter again to finish and close the window