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Analyzing a .NET Memory Leak with dotMemory

In this lab, you will use heap snapshots to uncover the root cause of a .NET memory leak using JetBrains dotMemory (a commercial profiler). The snapshots technique is extremely useful and generic, and can be applied with a variety of other profilers as well.

Task 1

If you haven't yet, install JetBrains dotMemory. Run the FileExplorer.exe application from the bin directory. It takes a few seconds to initialize; you should launch dotMemory in the meantime. When File Explorer finishes launching, click Attach in the dotMemory window and select the FileExplorer.exe process. Then, click Run to attach the profiler.

In the resulting window, click Get snapshot to capture an initial snapshot of the application's heap before you do anything. Then, start expanding the folder tree in the File Explorer application -- this is something users reported as causing a memory leak. After expanding a few folders, click the Get snapshot button in dotMemory again. The .NET heap should be larger in the snapshot view, although perhaps only by a few hundred kilobytes. Repeat as necessary until you're convinced that there is a formidable memory leak, and that you have snapshots before and after the leak has accumulated fully.

dotMemory snapshots

Task 2

Click Add to comparison under the snapshots that you'd like to compare, scroll down, and then click Compare to see the top accumulated types. Strings are likely to be dominant; click the New objects cell in the String (System) row to view the new string objects that were allocated between the two snapshots you selected, and not freed yet. In the resulting view, experiment with both the Dominators panel and the Similar Retention panel to understand which GC root paths are responsible for retaining the string objects.

The term dominator refers to a concept in graph theory. An object A is dominated by an object B if any path from the root(s) of the graph to object B passes through object A. In other words, removing object A from the graph is guaranteed to cause object B to become disconnected (unreferenced) as well. This is helpful when inspecting heap snapshots, because often the leaves of the graph will be generic objects like strings and arrays; you're interested in the objects further upstream that are responsible for retaining these leaf objects.

dotMemory retention graph

You should discover that there is a static event handler that retains FileInformation objects, which in turn retain a lot of strings. This is the underlying cause of the memory leak. You can inspect the application's source code to see where the event registration occurs, and how it should be fixed.