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handler-mailer.rb with Office365 - 504 5.7.4 Unrecognized authentication type #66

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MisterDeeds opened this issue Feb 18, 2018 · 2 comments

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@MisterDeeds
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MisterDeeds commented Feb 18, 2018

handler-mailer.rb with Office365 - 504 5.7.4 Unrecognized authentication type

Hello everybody

I'm trying to connect the handler-mailer plugin with Office365. Unfortunately, the following error message always appears:

{"timestamp":"2018-02-18T18:19:01.319729+0100","level":"error","message":"handler output","handler":{"type":"pipe","command":"/opt/sensu/embedded/bin/handler-mailer.rb","name":"mailer"},"event":{"id":"7698933b-981e-4793-80f8-7a1a091d4df8"},"output":["/opt/sensu/embedded/lib/ruby/2.4.0/net/smtp.rb:981:in check_auth_response': 504 5.7.4 Unrecognized authentication type [VI1P195CA0020.EURP195.PROD.OUTLOOK.COM] (Net::SMTPAuthenticationError)\n\tfrom /opt/sensu/embedded/lib/ruby/2.4.0/net/smtp.rb:736:in auth_plain'\n\tfrom /opt/sensu/embedded/lib/ruby/2.4.0/net/smtp.rb:728:in authenticate'\n\tfrom /opt/sensu/embedded/lib/ruby/2.4.0/net/smtp.rb:565:in do_start'\n\tfrom /opt/sensu/embedded/lib/ruby/2.4.0/net/smtp.rb:518:in start'\n\tfrom /opt/sensu/embedded/lib/ruby/gems/2.4.0/gems/mail-2.6.3/lib/mail/network/delivery_methods/smtp.rb:112:in deliver!'\n\tfrom /opt/sensu/embedded/lib/ruby/gems/2.4.0/gems/mail-2.6.3/lib/mail/message.rb:2141:in do_delivery'\n\tfrom /opt/sensu/embedded/lib/ruby/gems/2.4.0/gems/mail-2.6.3/lib/mail/message.rb:238:in deliver'\n\tfrom /opt/sensu/embedded/lib/ruby/gems/2.4.0/gems/mail-2.6.3/lib/mail/mail.rb:140:in deliver'\n\tfrom /opt/sensu/embedded/lib/ruby/gems/2.4.0/gems/sensu-plugins-mailer-2.0.1/bin/handler-mailer.rb:272:in block in handle'\n\tfrom /opt/sensu/embedded/lib/ruby/2.4.0/timeout.rb:93:in block in timeout'\n\tfrom /opt/sensu/embedded/lib/ruby/2.4.0/timeout.rb:33:in block in catch'\n\tfrom /opt/sensu/embedded/lib/ruby/2.4.0/timeout.rb:33:in catch'\n\tfrom /opt/sensu/embedded/lib/ruby/2.4.0/timeout.rb:33:in catch'\n\tfrom /opt/sensu/embedded/lib/ruby/2.4.0/timeout.rb:108:in timeout'\n\tfrom /opt/sensu/embedded/lib/ruby/gems/2.4.0/gems/sensu-plugins-mailer-2.0.1/bin/handler-mailer.rb:271:in handle'\n\tfrom /opt/sensu/embedded/lib/ruby/gems/2.4.0/gems/sensu-plugin-1.4.5/lib/sensu-handler.rb:99:in block in class:Handler'\nwarning: event filtering in sensu-plugin is deprecated, see http://bit.ly/sensu-plugin\nwarning: occurrence filtering in sensu-plugin is deprecated, see http://bit.ly/sensu-plugin\n"]}`

This is my handler.json config file

{
	"mailer" :  {
		"admin_gui" : "https://monitoring.xyz.com:8080",
		"mail_from": "no-reply@xyz.com",
		"mail_to": [
			"user1@xyz.com",
			"user2@xyz.com"
		],
		"delivery_method": "smtp",
		"authentication": "login",
		"smtp_enable_starttls_auto": "true",
		"smtp_address": "smtp.office365.com",
		"smtp_port": "587",
		"smtp_domain": "office365.com",
		"smtp_username" : "no-reply@xyz.com",
		"smtp_password" : "XXXXXXXXX"
	},
	"handlers": {
		"mailer": {
			"type": "pipe",
			"command": "/opt/sensu/embedded/bin/handler-mailer.rb"
			}
	}
}

Can anybody help me further?

Thank you and best regards

Lars

@MisterDeeds
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Hello everybody

I tested it further and that's how it works for me. Maybe it will help somebody

		"mailer" :  {
			"admin_gui" : "https://monitoring.xyz.com:8080",
			"mail_from": "no-reply@xyz.com",
			"mail_to": [
				"user1@xyz.com",
				"user2@xyz.com"
			],
			"delivery_method": "smtp",
			"smtp_enable_starttls_auto": "true",
			"smtp_authentication": "login",
			"smtp_address": "smtp.office365.com",
			"smtp_port": "587",
			"smtp_domain": "smtp.office365.com",
			"smtp_username" : "no-reply@xyz.com",
			"smtp_password" : "XXXXXX"
		}

Best regards

Lars

@asachs01
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@MisterDeeds since you were able to get the mailer to work by changing the authentication type, are you comfortable closing this out?

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