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Push don't works on mobile #219

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hooddy opened this issue Feb 7, 2021 · 15 comments
Open

Push don't works on mobile #219

hooddy opened this issue Feb 7, 2021 · 15 comments
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@hooddy
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hooddy commented Feb 7, 2021

I have not recieve background messages even when backgroudn for Signal is enabled. I've recive message only when I open app. Is it by design? I have MS store installed build.

@golf1052 golf1052 added the bug label Feb 12, 2021
@Tourniquet88
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I actually do get background messages but usually it takes a lot longer to get them via background services. They are not "pushed" when you get it.

@golf1052
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golf1052 commented Feb 16, 2021

Yes, we don't support real push notifications because that requires server side support. The background notifications are enabled by a background task that runs every 15 minutes. A 15 minute interval is the fastest that background tasks can run.

I still wouldn't be surprised if the background task is flaky and isn't actually running every 15 minutes. There's an option to export the UI log but not the background task log. Will need to add that.

@hooddy If you want you can send your Signal-Windows.bg.log to signal.windows@gmail.com. Currently to access it on mobile you'll need to enable the Device Portal and then browse to LocalAppData\2383BenediktRadtke.SignalPrivateMessenger_0.2.26.0_arm__teak1p7hcx9ga\LocalCache. Use the save icon to save the Signal-Windows.bg.log file locally.

@hooddy
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hooddy commented Feb 20, 2021

@golf1052 i would like to send a log but version 3.0 just crashed on startup (w10m 1703 build) and in localappdata localcache folder is empty.

@golf1052
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You should be able to send logs without opening the app by using the Device Portal instructions.

@hooddy
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hooddy commented Feb 20, 2021

01

It says This folder has no data associated with it. Where is locted in phone directly? I have Interop and full access to phone.

@golf1052
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That's the folder it should be located in. Did you have the app installed before? And did it crash even before getting to the initial landing page?

@hooddy
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hooddy commented Feb 20, 2021

Previous one was installed. Woks with some issues (ok ok with lootta issues))) But this one wont install over it. I forced to remove it before install.

@golf1052
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Does the file directory show any data for the previous version? I assume not because you uninstalled it. Very strange that your getting a crash on startup with no data.

@hooddy
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hooddy commented Feb 21, 2021

1st of all sorry I don't get how to spoiled images...
I rollback to v0.2.26. Link with Android. Tryin to change some setting to save any of it in app dir. But there;s no signal folder on localcache. Send message to me from another account. Android phone receive it. Windows phone doesn't.

01

Btw i know why it can't instal over. v0.2.26 have trusted sign and v.0.3.0 doesn't.

photo_2021-02-21_09-52-11
photo_2021-02-21_09-52-13

And btw in MS store in requirements there's no mobile device in support. Please add it.

photo_2021-02-21_09-58-26
photo_2021-02-21_09-58-28

@hooddy
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hooddy commented Feb 21, 2021

And theres log within 0.2.26 app
1Signal-Windows.ui.log.txt

@golf1052
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0.2.26 cannot receive messages anymore because of #220

The problem may be that 0.3.0 isn't signed by the Microsoft Store yet because I haven't been able to deploy it there yet. I'm working with @Trolldemorted to get a new version to the store.

@Tourniquet88
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Yeah you can't upgrade an app with a different certificate. If you have the Github one installed before you should be able to upgrade just fine. That "untrusted message" because you probably did not install that certificate and you don't need to on mobile / 10x .

@hooddy
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hooddy commented Feb 22, 2021

@Tourniquet88 sure I know that bro. I do not get why in MS Store it is impossible to install it at Mobile. When I open in browser its shown me Mobile device in requirements, but it is in unavailable state and required a Reedem code. So it forced to use store.rg-adguard.net to grab it from MS Store. And is 0.2.26 version still in MS Store.

Btw I wrote ya in DM at Discord with WP question. Can ya help with it?

@golf1052
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0.3.0 is in the store now. Hopefully that will fix the startup crashes.

@hooddy
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hooddy commented Feb 24, 2021

@golf1052 yep it runs. but linking don't works. it says "network error" or "no device found" on Android side.

oh its works from 10-15 times. have issue with contact fetching. but its for another one issue... what about pushes?

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