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SQLite error 11 database disk image is malformed after iOS crash while Signal was open in background of low storage message #5813
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I have the same error and it started with low storage on the iPhone. Just deleted a few GBs and updated iPhone and Signal App to the newest version of today but still the same error. Support-Ticket is open: [XWJ5E6-NWxxx] Filter: Signal - iOS Debug Log - LaunchFailure_DatabaseUnrecoverablyCorrupted Screenshot containing the error message: |
Is there any chance that i will be able to continue to use my signal app with all my chats and photos aber an upcoming update? Could anyone please give a forecast to this issue? On the one hand i really need to text with people using Signal but on the other hand I need my messages and pictures and dont want to loose it. What should i do? |
exact same problem here |
Hi @Foxdelmar! He replied to my support ticket about on May 28:
Well, if you don't want to lose conversations on Signal app with malformed database, then we have to wait bugfix is resolved about this issue or if you wanna still continue using Signal app of malformed database, then that's only one choice is to reinstall it and you may lose conversations. Here's my feature request: If user tries to open the app again after iOS standard warning message popped up, then it will appear again message until empty and can use app to enter once storage is enough without iOS standard message. Let me know if you have question or issue. Thanks! :)
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@MartinEesmaa : Hopefully Signal will be hardened in a way that it stops working when the space is too low instead of destroying its own database. |
Hi, @Foxdelmar! Thanks for the info. Well, you chose to reinstall Signal app with fresh clean, so data is lost 😞, if it's fine for you by choice. For me, I use Android my main device for Signal app to backup chats just in case. However it would be good idea for future update to support backup file for iOS and Android (already supported). If you have friends that you chatted it before you reinstalled app, you can request your friends to take screenshot of your written chats conversations on friend's phone like iOS or Android of screenshot or backup file using signalbackup-tools.
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Bug description
The bug has occurred when I'm trying to take multiple screenshots on my iPad with low storage while Signal is open in background with low storage warning message.
Steps to reproduce
Actual result: Signal couldn't load database after crash with low storage and still open in background of Signal app.
Expected result: Before system crashes, Signal app may exit not forcing before crash, should recover database and back to there or make backup database of another file before crashes again. After iOS crash, Signal should open database correctly with normal operation.
Quick log:
Screenshots (this was on May 3rd 2024 screenshotted, still I have an issue ongoing after I published an issue)
Device info
Device: iPad 9th Generation
iOS version: 17.5.1
Signal version: 7.11
Link to debug log
b8437e19c349b54243bce4b44cf6c0b86a156a5886862506ccf20a7a67a55a39.zip (permanent link from GitHub)
If you would like to request more debug logs from past dates, let me know. Thanks! :)
Sincerely,
Martin Eesmaa
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