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Entering gift card on cart page gives no feedback that the gift card is accepted #3

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pierrerocket opened this issue Dec 1, 2021 · 2 comments

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@pierrerocket
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Hello.

I just tried out this plugin, and noticed that when you enter a gift card number on the cart page it doesn't provide any context that the gift card was accepted.

If you use an actual coupon it relects that in the cart totals area of the cart page.

It would be nice if this behaved the same way.

@manospsyx
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cc @jimjasson

@jimjasson
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Hey @pierrerocket 👋🏻

Thank you for reporting this and apologies for not getting back to you sooner!

As far as I understand, the issue you you describe is that you do not see a success message when redeeming a gift card in the coupon input in the cart. Is that right?

If so, then I tried to replicate this locally by using:

  • Gift Cards v1.9.3 and;
  • Gift Cards - Coupon Input v1.0.2.

As you can see in the following video, when I apply a valid gift card in the coupon field in the cart, I see a success message as expected.

Screen.Capture.on.2021-12-14.at.17-19-40.mp4

If this is not what you see in your site, then could you please make sure that you use the latest Gift Cards and Gift Cards - Coupon Input versions?

If you do, can you please try to:

  • switch the active theme back to Storefront (or another default WordPress theme, such as Twenty Twenty One),
  • deactivate all other plugins except for WooCommerce, Gift Cards and Gift Cards - Coupon and;

check if you see the same issue there as well?

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3 participants