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Celestica Seastone DX010-C32: show platform summary does not show the serial or model number #11319

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FunForNOS opened this issue Jul 2, 2022 · 5 comments

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@FunForNOS
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Description

the command show platform summary fails to read the serial or model number.

Steps to reproduce the issue:

  1. Install Sonic 202111 or 202205
  2. log in as admin
  3. issue command show platform summary

Describe the results you received:

Output:

admin@sonic:~$ show platform summary 
Platform: x86_64-cel_seastone-r0
HwSKU: Seastone-DX010
ASIC: broadcom
ASIC Count: 1
Serial Number: N/A
Model Number: N/A
Hardware Revision: N/A 

Describe the results you expected:

Output:

admin@sonic:~$ show platform summary
Platform: x86_64-cel_seastone-r0
HwSKU: Seastone-DX010
ASIC: broadcom
ASIC Count: 1
Serial Number: DX010B2F108606LK******
Model Number: R0872-F0010-01
Hardware Revision: N/A

Last known working version is 202105.

Output of show version:

admin@sonic:~$ show version

SONiC Software Version: SONiC.202111.114441-e8daeacd3
Distribution: Debian 11.3
Kernel: 5.10.0-8-2-amd64
Build commit: e8daeacd3
Build date: Sat Jun 25 20:00:32 UTC 2022
Built by: AzDevOps@sonic-build-workers-001OKA

Platform: x86_64-cel_seastone-r0
HwSKU: Seastone-DX010
ASIC: broadcom
ASIC Count: 1
Serial Number: N/A
Model Number: N/A
Hardware Revision: N/A
Uptime: 08:39:01 up 30 min,  4 users,  load average: 0.83, 0.75, 0.63

Docker images:
REPOSITORY                    TAG                       IMAGE ID       SIZE
docker-syncd-brcm             202111.114441-e8daeacd3   4e27432ac89d   798MB
docker-syncd-brcm             latest                    4e27432ac89d   798MB
docker-gbsyncd-credo          202111.114441-e8daeacd3   c5b0c92c4048   474MB
docker-gbsyncd-credo          latest                    c5b0c92c4048   474MB
docker-dhcp-relay             latest                    cce38ba00022   433MB
docker-orchagent              202111.114441-e8daeacd3   796c0264eafe   452MB
docker-orchagent              latest                    796c0264eafe   452MB
docker-nat                    202111.114441-e8daeacd3   34369d8e429f   437MB
docker-nat                    latest                    34369d8e429f   437MB
docker-fpm-frr                202111.114441-e8daeacd3   eb901261db6f   452MB
docker-fpm-frr                latest                    eb901261db6f   452MB
docker-macsec                 202111.114441-e8daeacd3   d281120d993c   437MB
docker-macsec                 latest                    d281120d993c   437MB
docker-teamd                  202111.114441-e8daeacd3   9b811857fff6   434MB
docker-teamd                  latest                    9b811857fff6   434MB
docker-sonic-telemetry        202111.114441-e8daeacd3   e52bf76682eb   508MB
docker-sonic-telemetry        latest                    e52bf76682eb   508MB
docker-snmp                   202111.114441-e8daeacd3   39ca86f575d8   463MB
docker-snmp                   latest                    39ca86f575d8   463MB
docker-platform-monitor       202111.114441-e8daeacd3   523fd8aacfdb   684MB
docker-platform-monitor       latest                    523fd8aacfdb   684MB
docker-sonic-mgmt-framework   202111.114441-e8daeacd3   896fb274c5a8   574MB
docker-sonic-mgmt-framework   latest                    896fb274c5a8   574MB
docker-sflow                  202111.114441-e8daeacd3   f31496b8f1ea   435MB
docker-sflow                  latest                    f31496b8f1ea   435MB
docker-router-advertiser      202111.114441-e8daeacd3   179f73576642   420MB
docker-router-advertiser      latest                    179f73576642   420MB
docker-lldp                   202111.114441-e8daeacd3   2ce7f21a190c   460MB
docker-lldp                   latest                    2ce7f21a190c   460MB
docker-mux                    202111.114441-e8daeacd3   e4a843de630d   472MB
docker-mux                    latest                    e4a843de630d   472MB
docker-database               202111.114441-e8daeacd3   bbfb5876af97   420MB
docker-database               latest                    bbfb5876af97   420MB

Output of show techsupport:

[sonic_dump_sonic_20220702_083918.tar.gz](https://github.com/Azure/sonic-buildimage/files/9032791/sonic_dump_sonic_20220702_083918.tar.gz)
@s7thamon
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Did you ever find a solution for this? Same issue.

@FunForNOS
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FunForNOS commented Nov 29, 2022 via email

@qnos
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qnos commented Jan 11, 2023

Issues 11316, 11318, 11319, 11321 are similar, all caused by kernel upgrade from 4.19 to 5.10. Changes in kernel driver and sys fs cause these issues.
This issue has been fixed by PR12200, already been merged into master and 202205 branch. Due to confliction when cherry-pick back to 202111, I will raise a new PR to backport the fix into 202111 branch.

@qnos
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qnos commented Jan 12, 2023

PR #13343 has been raised to backport the fix into 202111 branch.

@FunForNOS
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Can confirm this bug is fixed. Tested with build id 207726.

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