Error when checking for updates

[elwoodataine]

Description

What steps will reproduce the problem?

I'm just pulling in my libraries when this happens

Traceback

Traceback (most recent call last):
  File "C:\Users\beatwoo\AppData\Roaming\Python\Python312\site-packages\spyder\plugins\updatemanager\workers.py", line 166, in start
    page = requests.get(url, headers=headers)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "C:\Users\beatwoo\AppData\Roaming\Python\Python312\site-packages\requests\api.py", line 73, in get
    return request("get", url, params=params, **kwargs)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "C:\Users\beatwoo\AppData\Roaming\Python\Python312\site-packages\requests\api.py", line 59, in request
    return session.request(method=method, url=url, **kwargs)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "C:\Users\beatwoo\AppData\Roaming\Python\Python312\site-packages\requests\sessions.py", line 589, in request
    resp = self.send(prep, **send_kwargs)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "C:\Users\beatwoo\AppData\Roaming\Python\Python312\site-packages\requests\sessions.py", line 703, in send
    r = adapter.send(request, **kwargs)
        ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "C:\Users\beatwoo\AppData\Roaming\Python\Python312\site-packages\requests\adapters.py", line 639, in send
    self.cert_verify(conn, request.url, verify, cert)
  File "C:\Users\beatwoo\AppData\Roaming\Python\Python312\site-packages\requests\adapters.py", line 328, in cert_verify
    raise OSError(
OSError: Could not find a suitable TLS CA certificate bundle, invalid path: %beatwoo%\ca.crt
Could not find a suitable TLS CA certificate bundle, invalid path: %beatwoo%\ca.crt
Traceback (most recent call last):
  File "C:\Users\beatwoo\AppData\Roaming\Python\Python312\site-packages\spyder\plugins\updatemanager\workers.py", line 166, in start
    page = requests.get(url, headers=headers)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "C:\Users\beatwoo\AppData\Roaming\Python\Python312\site-packages\requests\api.py", line 73, in get
    return request("get", url, params=params, **kwargs)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "C:\Users\beatwoo\AppData\Roaming\Python\Python312\site-packages\requests\api.py", line 59, in request
    return session.request(method=method, url=url, **kwargs)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "C:\Users\beatwoo\AppData\Roaming\Python\Python312\site-packages\requests\sessions.py", line 589, in request
    resp = self.send(prep, **send_kwargs)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "C:\Users\beatwoo\AppData\Roaming\Python\Python312\site-packages\requests\sessions.py", line 703, in send
    r = adapter.send(request, **kwargs)
        ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "C:\Users\beatwoo\AppData\Roaming\Python\Python312\site-packages\requests\adapters.py", line 639, in send
    self.cert_verify(conn, request.url, verify, cert)
  File "C:\Users\beatwoo\AppData\Roaming\Python\Python312\site-packages\requests\adapters.py", line 328, in cert_verify
    raise OSError(
OSError: Could not find a suitable TLS CA certificate bundle, invalid path: %beatwoo%\ca.crt

Versions

• Spyder version: 6.0.1 (pip)
• Python version: 3.12.4 64-bit
• Qt version: 5.15.2
• PyQt5 version: 5.15.11
• Operating System: Windows-10-10.0.19045-SP0

Dependencies

# Mandatory:
aiohttp >=3.9.3                      :  3.10.9 (OK)
asyncssh >=2.14.0,<3.0.0             :  2.17.0 (OK)
atomicwrites >=1.2.0                 :  1.4.1 (OK)
chardet >=2.0.0                      :  3.0.4 (OK)
cloudpickle >=0.5.0                  :  3.0.0 (OK)
cookiecutter >=1.6.0                 :  2.6.0 (OK)
diff_match_patch >=20181111          :  20230430 (OK)
github >=2.3.0                       :  2.4.0 (OK)
importlib_metadata >=4.6.0           :  8.5.0 (OK)
intervaltree >=3.0.2                 :  3.1.0 (OK)
IPython >=8.13.0,<9.0.0,!=8.17.1     :  8.28.0 (OK)
jedi >=0.17.2,<0.20.0                :  0.19.1 (OK)
jellyfish >=0.7                      :  1.1.0 (OK)
jsonschema >=3.2.0                   :  4.23.0 (OK)
keyring >=17.0.0                     :  25.4.1 (OK)
nbconvert >=4.0                      :  7.16.4 (OK)
numpydoc >=0.6.0                     :  1.8.0 (OK)
parso >=0.7.0,<0.9.0                 :  0.8.4 (OK)
pexpect >=4.4.0                      :  4.9.0 (OK)
pickleshare >=0.4                    :  0.7.5 (OK)
psutil >=5.3                         :  6.0.0 (OK)
pygments >=2.0                       :  2.18.0 (OK)
pylint >=3.1,<4                      :  3.3.1 (OK)
pylint_venv >=3.0.2                  :  3.0.3 (OK)
pyls_spyder >=0.4.0                  :  0.4.0 (OK)
pylsp >=1.12.0,<1.13.0               :  1.12.0 (OK)
pylsp_black >=2.0.0,<3.0.0           :  2.0.0 (OK)
pyuca >=1.2                          :  1.2 (OK)
qdarkstyle >=3.2.0,<3.3.0            :  3.2.3 (OK)
qstylizer >=0.2.2                    :  0.2.3 (OK)
qtawesome >=1.3.1,<1.4.0             :  1.3.1 (OK)
qtconsole >=5.6.0,<5.7.0             :  5.6.0 (OK)
qtpy >=2.4.0                         :  2.4.1 (OK)
rtree >=0.9.7                        :  1.3.0 (OK)
setuptools >=49.6.0                  :  75.1.0 (OK)
sphinx >=0.6.6                       :  8.0.2 (OK)
spyder_kernels >=3.0.0,<3.1.0        :  3.0.0 (OK)
superqt >=0.6.2,<1.0.0               :  0.6.7 (OK)
textdistance >=4.2.0                 :  4.6.2 (OK)
three_merge >=0.1.1                  :  0.1.1 (OK)
watchdog >=0.10.3                    :  5.0.3 (OK)
yarl >=1.9.4                         :  1.14.0 (OK)
zmq >=24.0.0                         :  26.2.0 (OK)

# Optional:
cython >=0.21                        :  None (NOK)
matplotlib >=3.0.0                   :  3.9.2 (OK)
numpy >=1.7                          :  1.26.4 (OK)
pandas >=1.1.1                       :  2.2.3 (OK)
scipy >=0.17.0                       :  1.14.1 (OK)
sympy >=0.7.3                        :  None (NOK)

# Spyder plugins:
spyder_notebook.notebookplugin 0.6.1 :  0.6.1 (OK)

Environment

Environment

Package                       Version
----------------------------- --------------
aiohappyeyeballs              2.4.3
aiohttp                       3.10.9
aiosignal                     1.3.1
alabaster                     1.0.0
annotated-types               0.7.0
anyio                         4.6.0
appdirs                       1.4.4
argon2-cffi                   23.1.0
argon2-cffi-bindings          21.2.0
arrow                         1.3.0
asn1crypto                    1.5.1
astor                         0.8.1
astroid                       3.3.5
asttokens                     2.4.1
async-lru                     2.0.4
asyncssh                      2.17.0
atomicwrites                  1.4.1
attrs                         24.2.0
autopep8                      2.0.4
azure-common                  1.1.28
azure-core                    1.31.0
azure-identity                1.15.0
azure-keyvault-secrets        4.7.0
babel                         2.16.0
backoff                       2.2.1
beautifulsoup4                4.12.3
binaryornot                   0.4.4
black                         24.10.0
bleach                        6.1.0
cachetools                    5.5.0
certifi                       2024.8.30
cffi                          1.17.1
chardet                       3.0.4
charset-normalizer            3.3.2
click                         8.1.7
cloudpickle                   3.0.0
colorama                      0.4.6
comm                          0.2.2
contourpy                     1.3.0
cookiecutter                  2.6.0
cryptography                  43.0.1
cycler                        0.12.1
DateTime                      5.5
dateutils                     0.6.12
debugpy                       1.8.6
decorator                     5.1.1
defusedxml                    0.7.1
Deprecated                    1.2.14
deprecation                   2.1.0
diff-match-patch              20230430
dill                          0.3.9
docstring-to-markdown         0.15
docutils                      0.21.2
duckdb                        1.1.1
eikon                         1.1.18
et-xmlfile                    1.1.0
excelReader                   0.0.1
executing                     2.1.0
fastjsonschema                2.20.0
filelock                      3.16.1
fiscalyear                    0.4.0
flake8                        7.1.1
fonttools                     4.54.1
fqdn                          1.5.1
frozenlist                    1.4.1
greenlet                      3.1.1
gw_dsl_parser                 0.1.49.1
h11                           0.14.0
h2                            4.1.0
hpack                         4.0.0
httpcore                      1.0.6
httpx                         0.27.2
hyperframe                    6.0.1
idna                          2.10
imagesize                     1.4.1
importlib_metadata            8.5.0
importlib_resources           6.4.5
inflection                    0.5.1
intervaltree                  3.1.0
ipykernel                     6.29.5
ipylab                        1.0.0
ipython                       8.28.0
ipywidgets                    8.1.5
isodate                       0.7.0
isoduration                   20.11.0
isort                         5.13.2
jaraco.classes                3.4.0
jaraco.context                6.0.1
jaraco.functools              4.1.0
jedi                          0.19.1
jellyfish                     1.1.0
Jinja2                        3.1.4
joblib                        1.4.2
json5                         0.9.25
jsonpointer                   3.0.0
jsonschema                    4.23.0
jsonschema-specifications     2023.12.1
jupyter                       1.1.1
jupyter_client                8.6.3
jupyter-console               6.6.3
jupyter_core                  5.7.2
jupyter-events                0.10.0
jupyter-lsp                   2.2.5
jupyter_server                2.14.2
jupyter_server_terminals      0.5.3
jupyterlab                    4.2.5
jupyterlab_pygments           0.3.0
jupyterlab_server             2.27.3
jupyterlab_widgets            3.0.13
kanaries_track                0.0.5
keyring                       25.4.1
kiwisolver                    1.4.7
markdown-it-py                3.0.0
MarkupSafe                    3.0.0
matplotlib                    3.9.2
matplotlib-inline             0.1.7
mccabe                        0.7.0
mdurl                         0.1.2
mistune                       3.0.2
monotonic                     1.6
more-itertools                10.5.0
msal                          1.26.0
msal-extensions               1.1.0
multidict                     6.1.0
mypy-extensions               1.0.0
nbclient                      0.10.0
nbconvert                     7.16.4
nbformat                      5.10.4
nest-asyncio                  1.6.0
notebook                      7.2.2
notebook_shim                 0.2.4
numpy                         1.26.4
numpydoc                      1.8.0
openpyxl                      3.1.5
overrides                     7.7.0
packaging                     24.1
pandas                        2.2.3
pandocfilters                 1.5.1
parso                         0.8.4
pathspec                      0.12.1
patsy                         0.5.6
pexpect                       4.9.0
pickleshare                   0.7.5
pillow                        10.4.0
pip                           24.3.1
platformdirs                  4.3.6
plotly                        5.24.1
pluggy                        1.5.0
portalocker                   2.10.1
prometheus_client             0.21.0
prompt_toolkit                3.0.48
propcache                     0.2.0
psutil                        6.0.0
ptyprocess                    0.7.0
pure_eval                     0.2.3
pyarrow                       17.0.0
pycodestyle                   2.12.1
pycparser                     2.22
pydantic                      2.9.2
pydantic_core                 2.23.4
pydocstyle                    6.3.0
pyflakes                      3.2.0
PyGithub                      2.4.0
Pygments                      2.18.0
pygwalker                     0.4.9.10
PyJWT                         2.9.0
pylint                        3.3.1
pylint-venv                   3.0.3
pyls-spyder                   0.4.0
PyNaCl                        1.5.0
pyOpenSSL                     24.2.1
pyparsing                     3.1.4
PyQt5                         5.15.11
PyQt5-Qt5                     5.15.2
PyQt5_sip                     12.15.0
PyQtWebEngine                 5.15.7
PyQtWebEngine-Qt5             5.15.2
python-dateutil               2.9.0.post0
python-decouple               3.8
python-json-logger            2.0.7
python-lsp-black              2.0.0
python-lsp-jsonrpc            1.1.2
python-lsp-server             1.12.0
python-slugify                8.0.4
pytoolconfig                  1.3.1
pytz                          2024.2
pyuca                         1.2
pywin32                       307
pywin32-ctypes                0.2.3
pywinpty                      2.0.13
PyYAML                        6.0.2
pyzmq                         26.2.0
QDarkStyle                    3.2.3
qstylizer                     0.2.3
QtAwesome                     1.3.1
qtconsole                     5.6.0
QtPy                          2.4.1
quickjs                       1.19.4
referencing                   0.35.1
requests                      2.32.3
rfc3339-validator             0.1.4
rfc3986                       1.5.0
rfc3986-validator             0.1.1
rich                          13.9.2
rope                          1.13.0
rpds-py                       0.20.0
Rtree                         1.3.0
schedule                      1.2.2
scikit-learn                  1.5.2
scipy                         1.14.1
seaborn                       0.13.2
segment-analytics-python      2.2.3
Send2Trash                    1.8.3
setuptools                    75.1.0
six                           1.16.0
sniffio                       1.3.1
snowballstemmer               2.2.0
snowflake-connector-python    3.12.2
sortedcontainers              2.4.0
soupsieve                     2.6
Sphinx                        8.0.2
sphinxcontrib-applehelp       2.0.0
sphinxcontrib-devhelp         2.0.0
sphinxcontrib-htmlhelp        2.1.0
sphinxcontrib-jsmath          1.0.1
sphinxcontrib-qthelp          2.0.0
sphinxcontrib-serializinghtml 2.0.0
spyder                        6.0.1
spyder-kernels                3.0.0
spyder-notebook               0.6.1
SQLAlchemy                    2.0.35
sqlglot                       25.24.5
stack-data                    0.6.3
statsmodels                   0.14.4
superqt                       0.6.7
tabulate                      0.9.0
tap-toolset                   0.2.15
tenacity                      9.0.0
terminado                     0.18.1
text-unidecode                1.3
textdistance                  4.6.3
threadpoolctl                 3.5.0
three-merge                   0.1.1
tinycss2                      1.3.0
tomli                         2.0.2
tomlkit                       0.13.2
tornado                       6.4.1
traitlets                     5.14.3
types-python-dateutil         2.9.0.20241003
typing_extensions             4.12.2
tzdata                        2024.2
ujson                         5.10.0
uri-template                  1.3.0
urllib3                       2.2.3
wasmtime                      25.0.0
watchdog                      5.0.3
wcwidth                       0.2.13
webcolors                     24.8.0
webencodings                  0.5.1
websocket-client              1.8.0
whatthepatch                  1.0.6
widgetsnbextension            4.0.13
wrapt                         1.16.0
yapf                          0.40.2
yarl                          1.14.0
zipp                          3.20.2
zope.interface                7.0.3

[ccordoba12]

Hey @elwoodataine, thanks for reporting. It seems Spyder is unable to check if an update is available because some security certificates are not available in your system.

There's nothing we can do on our side about it other than catching the error to not show it to users, which we'll do in a later version. To prevent this problem in the meantime, you need to update Spyder by opening a system terminal (i.e. cmd.exe) and running there

pip install -U spyder

[jsbautista]

After validating this with @dalthviz , it appears that the problem is related to the SSL certificate configuration on the system rather than an issue with Spyder itself.

To address this, the following approach is proposed:

Capturing the Exception:
Spyder will capture the specific exception triggered by certificate-related errors.

Informing the User:
When this exception occurs, Spyder will display a clear and informative message indicating that the issue is related to the certificate configuration.

@ccordoba12 , what do you think about this possible solution?

[ccordoba12]

I think the solution you proposed is ok. Also, as we agreed, we should display a checkbox in the message dialog that asks users if they want to disable checking for updates.

That way, they'll avoid seeing this and other error messages over and over again in case they are unable to address their cause.