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Shared Accounts #30

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TimStallard opened this issue Apr 1, 2023 · 1 comment
Open

Shared Accounts #30

TimStallard opened this issue Apr 1, 2023 · 1 comment

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@TimStallard
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TimStallard commented Apr 1, 2023 •
edited by trickeydan
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It would be neat if the helpdesk user was treated specially, and could switch to other people using the shared laptops, and also couldn't be selected as an assignee for tickets.

When at helpdesk, multiple people use the same laptop. We need a way to distinguish them, rather than using a single account for shared devices.
@trickeydan trickeydan changed the title Helpdesk user tweaks Shared Account Apr 7, 2023
@trickeydan trickeydan changed the title Shared Account Shared Accounts Apr 7, 2023
@trickeydan
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It might be neat to use Dallas Keys for this as a way of quickly switching user. Denis has offered to lend me some to prototype such a concept.

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@TimStallard @trickeydan