Media insights is not working. getting null values

[jhonw2022]

Media insights are not working, getting null values for like_count, save_count, and share_count.

it used to work before but now it doesn't. last date of working 06-june-2024

{
"id": "18020067989234376",
"creation_time": 1715785846,
"has_product_tags": false,
"instagram_media_id": "3368577359548019551",
"instagram_media_owner_id": "1051968091",
"instagram_actor": {
"instagram_actor_id": "564074927012401",
"id": "17841400002746437"
},
"inline_insights_node": null,
"display_url": "https://scontent-lga3-1.cdninstagram.com/v/t51.29350-15/436059492_2278239982567765_4395746618883772264_n.jpg?stp=dst-jpg_s640x640&_nc_cat=102&ccb=1-7&_nc_sid=18de74&_nc_ohc=4RlJuQAqoFIQ7kNvgEFBTsy&_nc_ad=z-m&_nc_cid=0&_nc_ht=scontent-lga3-1.cdninstagram.com&oh=00_AYDt9axBs9zIyfb5zzJGmwJiyBq-dTMryYmFDVAHKwALMw&oe=6668DDB2",
"instagram_media_type": "VIDEO",
"image": {
"height": 640,
"width": 360
},
"comment_count": 39,
"like_count": null,
"save_count": null,
"ad_media": null,
"organic_instagram_media_id": "3368577359548019551",
"shopping_outbound_click_count": null,
"shopping_product_click_count": null,
"shopping_product_insights": {
"shopping_product_by_tag_click_count": [],
"shopping_product_by_tag_outbound_click_count": []
}
}

Expected behavior
{
"id": "17853958443065033",
"creation_time": 1699123703,
"has_product_tags": false,
"instagram_media_id": "3228806101990297053",
"instagram_media_owner_id": "52255370036",
"instagram_actor": {
"instagram_actor_id": "4484667948306003",
"id": "17841452141101921"
},
"inline_insights_node": {
"state": "AVAILABLE",
"metrics": {
"share_count": {
"tray": {
"nodes": [
{
"typename": "InstagramMediaShareWithShareTypeAttribution",
"value": 2,
"strong_id": null
},
{
"typename": "InstagramMediaShareWithShareTypeAttribution",
"value": 0,
"strong_id": null
}
]
},
"post": {
"value": 0,
"nodes": [
{
"typename": "InstagramMediaShareWithShareTypeAttribution",
"name": "TO_CREATOR",
"value": 0,
"strong_id": null
}
]
}
},
"owner_profile_views_count": null,
"reach_count": null,
"profile_actions": {
"actions": {
"value": null,
"nodes": [
{
"typename": "InstagramProfileActionsWithMediaAttribution",
"name": "BIO_LINK_CLICKED",
"value": null,
"strong_id": null
},
{
"typename": "InstagramProfileActionsWithMediaAttribution",
"name": "CALL",
"value": null,
"strong_id": null
},
{
"typename": "InstagramProfileActionsWithMediaAttribution",
"name": "DIRECTION",
"value": null,
"strong_id": null
},
{
"typename": "InstagramProfileActionsWithMediaAttribution",
"name": "EMAIL",
"value": null,
"strong_id": null
},
{
"typename": "InstagramProfileActionsWithMediaAttribution",
"name": "TEXT",
"value": null,
"strong_id": null
}
]
}
},
"impression_count": null,
"impressions": {
"value": null,
"surfaces": {
"nodes": []
}
},
"owner_account_follows_count": null,
"reach": {
"value": 0,
"follow_status": {
"nodes": [
{
"typename": "InstagramMediaReachCount",
"name": "NON_FOLLOWER",
"value": null,
"strong_id": null
}
]
}
},
"hashtags_impressions": {
"organic": null,
"hashtags": {
"count": null,
"nodes": []
}
}
},
"error": null
},
"display_url": "https://scontent-fra3-2.cdninstagram.com/v/t51.29350-15/398385344_3518917338421982_1255980003255872332_n.webp?stp=dst-jpg_s640x640&_nc_cat=107&ccb=1-7&_nc_sid=18de74&_nc_ohc=8MNNS1umSRgAX9UUDP4&_nc_ad=z-m&_nc_cid=0&_nc_ht=scontent-fra3-2.cdninstagram.com&oh=00_AfAr8var2jqucTqFD8ePoqefFafVxewiEldYXzGEYimN_g&oe=661355D6",
"instagram_media_type": "IMAGE",
"image": {
"height": 640,
"width": 538
},
"comment_count": 0,
"like_count": 1,
"save_count": 0,
"ad_media": null,
"organic_instagram_media_id": "3228806101990297053",
"shopping_outbound_click_count": null,
"shopping_product_click_count": null,
"shopping_product_insights": {
"shopping_product_by_tag_click_count": [],
"shopping_product_by_tag_outbound_click_count": []
}
}