bug with woocommerce

[srault95]

Hi,

thank you for this addon, it’s good idea.

I have found an bug with woocommerce when surveyjs is actived

the zone (product type) is hidden when surveyjs is actived.

without surveyjs: http://zupimages.net/viewer.php?id=18/22/d1hv.png

with surveyjs: http://zupimages.net/viewer.php?id=18/22/p07p.png

it's same question from https://wordpress.org/support/topic/bug-with-woocommerce-7/

Thanks

[tsv2013]

Can you give us a link to a page to find out what happens? We didn't ever used woocommerce. It would be of great help to us to debug ready live example illustrating the issue.

[srault95]

Sorry, the site is under construction and I have disabled surveyjs for now but if you install woocommerce, you should see the problem.

[tsv2013]

We've installed woocommerce but can't get where we should add a survey to reproduce the issue. We didn't ever used woocommerce. Could you give us the exact steps how to reproduce the issue on our side?

[srault95]

see pictures

[JRyven]

I can not replicate this issue.

[andyg2]

I use SurveyJS with 10+ sites that have Woocommerce. I haven't seen this problem yet.

However I do know that javascript errors can cause this type of problem. Presuming you have Firefox or Chrom browser, press F12 to open the developer tools. Click on the console tab and then reload the edit product page that presents the problem.
I'm guessing you will see one or more errors displaying. Each error shows which file the javascript is located in and that should give you an idea of what the problem is.