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Unsubscribe Feature for Community-Members in all messengers channels #1637

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drjakob opened this issue Mar 30, 2023 · 2 comments · Fixed by #1640
Closed

Unsubscribe Feature for Community-Members in all messengers channels #1637

drjakob opened this issue Mar 30, 2023 · 2 comments · Fixed by #1640
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@drjakob
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drjakob commented Mar 30, 2023

We have a unsubscribe-feature for Whatsapp. We need one for Signal, Telegram and Threema. (Open question: How would they know?)

@drjakob drjakob added this to the 2023/Q1 milestone Mar 30, 2023
@mattwr18
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As discussed in our standup, I think we should come up with an idea for how we communicate the information to the contributor about the keyword they need to send to us for us to unsubscribe them.

We talked about maybe giving a hint in the onboarding process, but where should it be? In the form somewhere?
We also talked about maybe adding the information to the about/description so that the contributor would be able to see it while looking at the messenger info, but I guess that wouldn't work for Threema.

@mattwr18
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Also discussed in the standup, we can add this information to the onboarding success message. It's not a perfect solution since existing contributors will not receive this message, but we could maybe combine some approaches 🤷

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