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Message was sent but not saved to sent items folder #1432
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Having the same one here , also on 2 Nextcloud installation (both Nextcloud 28.0.2) Done some testing with another webmail and Thunderbird : messages sent has been saved into sent items folder as expected. We also use the MailboxDetect plugin (latest is 2.6) so that also may interfere here. Please advise ! |
Can confirm what @gnilebein mentioned and I don't use a Nextcloud installation. I have the same issue here which is fatal because the sent mails seem to be gone forever 🙈 Unfortunately I have to roll back as this version does not seem to be production ready with such a bug 😥 |
A little workaround until a fix is available would be to check the box "Place replies in the folder of the message being replied to" and move it manually to the Sent folder after being sent. But new messages without a reply are still being moved into the void. |
Same problem. Current workaround by @gnilebein works. |
Same here. The workaround works only in Nextcloud. Without Nextcloud is useless. All the folders are set, available and visible. It is possible to manually copy a message to Sent. But outgoing messages are not being saved. No errors, no warnings, Snappy just does not attempt to. |
hi...is there any way to recover those sent emails, for us it's critical. I can set this parameter globally, I have more than 100 emails to configure identity |
I will fix this in a few hours. |
@stan2k did you were able to copy them to sent? |
@KuasarCloud I just tried to drag random message form Inbox to Sent. Just to test, whether Sent folder is writable. |
got it @stan2k, I guess the not saved emails by snappymail are lost forever, right? |
Correct, for your mailbox. As for the bugSorry, i didn't notice why it failed.
So what actually happened is: var sentFolder = identity.sentFolder;
if (sentFolder) {
// Yes we have it defined, but oops it is the function not the value.
sentFolder.toJSON(); // oops it is empty
} While it should be var sentFolder = identity.sentFolder(); // now we get the value
if (sentFolder) {
// Yes we have the right value!
} @gnilebein workaround works because then |
Thanks for being completely transparent and clarifying what led to the bug 🎉 And also a big thanks for fixing this so fast! Big Thanks! 🙏 |
@the-djmaze thanks for your help and explaining what happened. When do you expect to have uploaded to download it from Nextcloud. |
It is submitted to Nextcloud, it could take minutes up till 1 day (i think) but that is a Nextcloud website thing. |
Working well in Nextcloud |
Describe the bug
When I send e-mails, they are not stored in the "Sent" folder. I think there is a bug which is related to this change: #1404
If you define a "Sent" folder in the identity, they will also be saved there. However, if you have selected "Standard" there, they will not be saved!
I have verified this in two different Nexcloud installations.
To Reproduce
Steps to reproduce the behavior:
Expected behavior
Mails should be placed in Sent folder.
Please complete the following information:
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