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Major Issues on MAC High Sierra 10.13 - ALL BETAS #899

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ExcelsiorGamingYT opened this issue Jul 29, 2023 · 8 comments
Closed

Major Issues on MAC High Sierra 10.13 - ALL BETAS #899

ExcelsiorGamingYT opened this issue Jul 29, 2023 · 8 comments

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@ExcelsiorGamingYT
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Hello i did open a case a few days ago but my issues are now escalating!! Firstly this was all working fine until the other day i have been running beta 2 with no issues at all. Then the other day went to login in and it wouldn't login at all and a "this page could not be found" box was just sitting there and its still like it today. So i decided to see if any other version of Greenlight would work but Betas 1-4 all have this same issues and Betas 5-10 i just get a constant error box at startup i have included some photos below of my issues.

Thanks
Beta 1-4 Login Issue
Beta 5-8 Error
Beta 9-10 Error

@ExcelsiorGamingYT ExcelsiorGamingYT changed the title Major Issues on MAC High Sierra Major Issues on MAC High Sierra - ALL BETAS Jul 29, 2023
@ExcelsiorGamingYT ExcelsiorGamingYT changed the title Major Issues on MAC High Sierra - ALL BETAS Major Issues on MAC High Sierra 10.13 - ALL BETAS Jul 29, 2023
@unknownskl
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High sierra is EOL since end 2020. It is possible that some dependencies are not compatible anymore with High Sierra.
Are you able to update your Mac OS version to a supported version?

@ExcelsiorGamingYT
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High sierra is EOL since end 2020. It is possible that some dependencies are not compatible anymore with High Sierra. Are you able to update your Mac OS version to a supported version?

No my mac is to old, it was all working fine until Friday

@Pommmmes
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Pommmmes commented Aug 1, 2023

Hi,
i had the same problem on high sierra, i deleted application support-greenlight in user library , installed beta 4 and it is working...

@ExcelsiorGamingYT
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Hi, i had the same problem on high sierra, i deleted application support-greenlight in user library , installed beta 4 and it is working...

Your a legend thankyou!!!!

@NoCodeLeftBehind
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Thanks for your hard work on Greenlight! I am commenting to add that this issue is not limited to Mac OS. I am getting it on Windows 11 as well. Beta 4 is the last working version for me. At launch, newer versions give similar errors as in the screenshots posted by the Mac user above.

Beta 5 error on Windows:
image

Beta 11 error on Windows:
image

Based on the error messages and fact that the problem started in Beta 5, which added the new XAL Authentication module, it seems something is going wrong with that module is some circumstances on multiple platforms. Hope this helps sort out a fix.

@NoCodeLeftBehind
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To follow up to my previous post, I did some searching around for node-loader errors for other projects and found this:

decred/decrediton#3674

I can confirm the fix suggested there (installing the VC++ 14 Redist using “winget install Microsoft.VCRedist.2015+.x64” at a command prompt) worked on Windows 11. Not sure how Mac folks install that.

@unknownskl
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Please try the new 2.0.0-beta15 version. It should hopefully fix all the dependency errors.

@Pommmmes
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Pommmmes commented Nov 28, 2023 via email

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4 participants