Unable to assign ticket type when creating

[menachemkorf]

Description
When creating a ticket using the api bundle it gets the default ticket type even when sending a type field with the request.

How to reproduce
Create two Ticket Types in the dashboard

• default
• support

Send a POST request to my-domain/api/v1/ticket with

{
    "name": "John Dow",
    "from": "john@example.com",
    "subject": "Example",
    "message": "Testing example.",
    "type": "support"
}

The newly created ticket has the default ticket type.

Possible Cause
In Webkul\UVDesk\ApiBundle\API\Tickets::createTicket we don't do anything with $data['type']

[papnoisanjeev]

@menachemkorf

https://github.com/uvdesk/api-bundle/blob/master/API/Tickets.php#L217

Add "type" in this array and make a try.

[menachemkorf]

@papnoisanjeev no, adding 'type' to $extraKeys didn't work,

I fixed it by adding the following code to the create function

if (array_key_exists('type', $data)) {
    $ticketType = $entityManager->getRepository('UVDeskCoreFrameworkBundle:TicketType')->findOneByCode($data['type']);

    $ticketData['type'] = $ticketType;
}

[papnoisanjeev]

@menachemkorf

Glad to know that it is working for you !!
We will also add ticket type in next release.

[menachemkorf]

@papnoisanjeev Any idea when this will happen?

[papnoisanjeev]

@menachemkorf

Most probably end of this month or may be first or second week of next month.
As we will try to add some new more APIs in next release.