Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Stuck notifications when there's no new message after a thread #25893

Open
Tracked by #24392
anarute opened this issue Aug 1, 2023 · 2 comments
Open
Tracked by #24392

Stuck notifications when there's no new message after a thread #25893

anarute opened this issue Aug 1, 2023 · 2 comments
Labels
A-Notifications O-Uncommon Most users are unlikely to come across this or unexpected workflow S-Major Severely degrades major functionality or product features, with no satisfactory workaround T-Defect

Comments

@anarute
Copy link

anarute commented Aug 1, 2023

Steps to reproduce

When a thread is the last message of a room and there's new messages inside the thread, marking the room as read doesn't work, the notification remains there until there's a new message in the room outside the thread.

To reproduce:

1 - create a thread in the last message of a room
2 - go to another room and ask someone to write a message inside the room
3 - mark the room as read

Outcome

What did you expect?

Marking the room as read would remove any notification for that room.

What happened instead?

The notification badge gets stuck in the room until someone writes a new message in the room outside the thread.

Operating system

Fedora

Browser information

Chromium 112.0.5615.165 (Official Build) Fedora Project (64-bit)

URL for webapp

No response

Application version

Element version: 1.11.36 Olm version: 3.2.14

Homeserver

No response

Will you send logs?

No

@t3chguy
Copy link
Member

t3chguy commented Aug 1, 2023

Does the thread list top right have an unread dot on it?

mark the room as read

Can you be more specific, there's multiple ways to do this

If you don't send logs and notifications debug unfortunately there isn't enough here to go on.

@anarute
Copy link
Author

anarute commented Aug 1, 2023

Thank you for the quick reply, I've recorded a video that reproduces it, let me know if it helps and if you need more info:

Studio_Project_V1.mp4

Btw this only happens if another user creates the thread, if I'm the one creating I can mark the room as read.

@germain-gg germain-gg added A-Notifications S-Major Severely degrades major functionality or product features, with no satisfactory workaround O-Uncommon Most users are unlikely to come across this or unexpected workflow labels Aug 7, 2023
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
A-Notifications O-Uncommon Most users are unlikely to come across this or unexpected workflow S-Major Severely degrades major functionality or product features, with no satisfactory workaround T-Defect
Projects
None yet
Development

No branches or pull requests

3 participants