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Everything looks fine. But this is appearing in my frontend: "There are no payment methods available. This may be an error on our side. Please contact us if you need any help placing your order." #8073

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rizvee opened this issue Jan 2, 2023 · 5 comments

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@rizvee
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rizvee commented Jan 2, 2023

blocks backend

blocks error 1

@tarhi-saad
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Hello @rizvee! 👋 Thank you for contacting us! 🙌 I understand that your payment gateways aren't available while using the Checkout Block. Could you share with us the list of your payment gateways?

If you need help determining which extension you're using, I'm happy to assist you in finding that out. In that case, please share your current System Status Report. You can get it by navigating your site's WooCommerce / Status section. Once there, click the Get system report button and copy it by clicking the Copy for support button. Then you can just paste it here in a comment.

@rizvee
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rizvee commented Jan 4, 2023

payment gateway

@rizvee
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rizvee commented Jan 4, 2023

when I create a checkout page using Elementor, it works. But checkout block by woocommerce is more cool.

@rizvee
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rizvee commented Jan 4, 2023

`

SUHOSIN Installed: –
MySQL Version: 10.5.18-MariaDB-cll-lve
Max Upload Size: 128 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ❌ Your server does not have the SoapClient class enabled - some gateway plugins which use SOAP may not work as expected.
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

@tarhi-saad
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Thank you, @rizvee, for the feedback! 🙌 We are glad to hear that you prefer our Checkout experience! ❤️

I understand you are using bKash payment as the payment gateway. This particular payment method is incompatible with the Cart & Checkout Blocks, which explains the message of no payment methods available. If you update the Woocommerce Blocks plugin to the latest version (i.e., 9.3.0), you'll get a warning notice in the sidebar with the list of any incompatible payment gateways:

image

As a merchant, the best course of action right now if you are using a plugin that isn't working with the Cart and Checkout Blocks is to notify the developer of the extension and ask if they can add support.

Currently, it's up to extension developers to add support for the new checkout flow offered via the Cart and Checkout Blocks. We have some documentation for Third-party developers and some Developer Resources available to help with their integration efforts.

You can keep on top of the Cart & Checkout Blocks status in this documentation. You will also find there the list of compatible payment methods.

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