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WP Triage

A free and open-source plugin made for the popular publishing platform, WordPress. It requires at least version 4.0 or later with the latest version of PHP possible.

The WP Triage plugin gives you the ability to create tickets within WordPress to keep a record of bug reports, feature requests and support queries from people authorised to contribute in the WP Triage system. It is designed to not be overly complicated and keep the focus on collaborative resolutions.

The current features include but are not limited to:

  • Create projects, tickets, components and notes
  • Customise ticket details and assign them to users
  • Discuss tickets in the form of short notes (comments)
  • Sends emails to people when a ticket is being worked on
  • Filter projects and tickets based on their attributes
  • Configure how the trackers work with the roles manager

Installation

  1. Download the plugin zip package.
  2. Unzip and upload to your /wp-content/plugins/ directory.
  3. Activate the plugin in the plugin lists of the WordPress admin.
  4. Go to the WP Triage settings page and configure your projects to get started.

Donate

If you'd like to help support the development of this plugin, you can also donate. Any amount helps a great deal, thank you!

Get Involved

To get involved, you can either help by translating the plugin into your language or report bugs and feedback in the issue tracker on the GitHub repository.

Contributors

Contributions are welcomed. Please review the guidelines for contributing to WP Triage before submitting a pull request on GitHub.

Support

For support, please visit the official WordPress support forums where all support-related requests will be dealt with when and where possible to do so.