ZeroClipboard doesn't work in Chrome when I upgrade Flash Player to 11.8.800.97

[ghost]

when I upgrade flash player to 11.8.800.97 , I found "ZeroClipboard " can't work well in chrome.
And the case in "http://zeroclipboard.github.io/ZeroClipboard/#demo", it doesn't work well either.
can you check it.
Thank you very much.

[timonm]

We encounter the same issue.
Problem occurs on Mac & Ubuntu + Chrome (version 28.0.1500.95) + Flash (version 11.8.800.97).
Worked ok with Windows Chrome + Flash (same versions).

Related to issue #208 .

[JamesMGreene]

Have you completely restarted Chrome since the update (i.e. closed all Chrome windows and apps? I've experienced Flash issues when upgrading Chrome that cannot be resolved until the browser is restarted.

Works fine for me in Chrome 28 with Flash 11.8.800 on Windows 7 as well, so this must be limited to OSX/Linux.

[JamesMGreene]

@ljhjay @timonm Are you guys using Chrome's default Pepper Flash Player or actually using Adobe Flash Player?

If you are using Pepper Flash, could you please try to disable it and see if using Adobe Flash directly fixes your issue?

[AnkurThakur]

Same issue here...

I tried to restart browser, but nothing changed. It just don't work in Chrome... :(
I am using Adobe Flash Player 11.8.800.97...

As GitHub also uses this Lib, you people must fix it asap...

Thank you for such great Lib... 👍

[JamesMGreene]

@AnkurThakur Are certain you are using Adobe Flash Player and not Chrome's built-in Pepper Flash Player?

It is highly likely that we cannot fix this in ZeroClipboard as it is thus far specific to Flash 11.8 in Chrome 28 on Mac.

Could someone with a Mac check if this works in:

• Latest Firefox (22?) with Flash 11.8?
• Chrome Canary (30?) with Flash 11.8?

This will help us pinpoint if the issue is in Flash, Chrome, or their combo.

[JamesMGreene]

@jonrohan Might want to test out GitHub's copy functionality ASAP on Mac + Chrome 28 + Flash 11.8.

[mgol]

I use Chrome on OS X 10.8.4 with built-in Pepper Flash and http://zeroclipboard.github.io/ZeroClipboard/#demo works fine for me.

[mgol]

I mean, fine modulo not seeing any button animations. But the text gets copied.

[JamesMGreene]

@mzgol Can you confirm your Chrome and Flash version numbers?

[mgol]

Chrome 28.0.1500.95
Flash 11.8.800.97 PPAPI

[ghost]

Problem about chrome.
1.The image below is my chrome plugin config.

2.The image below is my chrome version.

3.my computer OS is windows 7
4.The government demo can't work.
FYI: there is no "Flash movie loaded and ready. " debug output.

/////////////////////////////////////////////////////
Problem about IE10.
My IE10 version

My computer OS is sitll windows 7.
The government demo can work well, but my local case gets a weird problem.

1.When I build my local project and load the page firstly, the copy function works well.
And right click will get the flash player version.

2.When open new tab and access the same page, the copy function can't work.
And right click can't get the flash player version.

So, james. Please check it. I will very appreciate you, if you can give me any help.
Thank you
Best regards,
Bruce liu

[timonm]

Tested with both - Pepper Flash Player and Adobe Flash Player, disabling each at a time.
Have been restarting, removing flash and installing it again.

BUT it worked with Macbook Pro Retina with all same versions.
Doesn't work with this last years basic Macbook Pro. Could it even be hardware issue..

[JamesMGreene]

@timonm: Yuck, ugly stuff.

If anyone has the time, I'd be interested to hear the results of doing the following on one of the "problem Macs":

1. Do a clean uninstall of Adobe Flash Player.
2. Install Adobe Flash Player 11.7 instead of 11.8. If you don't like direct download links (as given in the previous sentence), you can find the archived download on Flash Player archives page.
3. Disable Pepper Flash.
4. Try the ZeroClipboard demo. Make note of if it works or not.
5. If it works, upgrade to Adobe Flash Player 11.8.
6. Try the ZeroClipboard demo again. Make note of if it works or not.
7. Report back here.

[JamesMGreene]

@ljhjay: I'd need to see the code.

[timonm]

@JamesMGreene , I had tried the 7 steps earlier and didn't help.

But I just found the problem.
I disabled Chrome Extension called "Webpage Screenshot" and everything is working again.
Extensions update themselves and now they made some major updates with this one - and this "Webpage Screenshot" can even kill website functions.

Sorry for trouble and thanks!

[JamesMGreene]

@timonm: No worries, thanks for the insights! I'll have to remember that for the next time we get reports like this.

[JamesMGreene]

@ljhjay @AnkurThakur Can you two try disabling all of your Chrome extensions (other than Flash Player) and see if that resolves your issues? If you have a lot of extensions, you can use the One-Click Extensions Manager extension to disable them all at once.

Also, @H1D reported experiencing this same (or a similar) issue but noted that it was resolved when he upgraded to using the latest beta release. We don't have a live demo page that uses the beta versions yet, so you should just grab it from here to try out that possible fix locally: https://github.com/zeroclipboard/ZeroClipboard/releases/

Also, on @AnkurThakur's note compelling us that we're obligated to fix them ASAP due to GitHub's usage: @jonrohan confirmed that GitHub has had zero reports of any such issues, ergo AFAIK [right now], these issues are isolated to a minority of users based on their local browser/machine configurations rather than a flaw in ZeroClipboard. (However, @H1D claiming that upgrading to the latest beta release fixed an issue like this for him is concerning....)

[mgol]

@JamesMGreene The simplest way to disable all exceptions is to open an incognito window. ;)

[JamesMGreene]

@mzgol: Oh, that would be much simpler. I don't use many extensions, so I've never even noticed that they get disabled in Incognitio mode. 😛

[H1D]

@JamesMGreene hmm.. I was wrong. Seems like I've never experienced this issue actually!
I made an jsfiddle with the same setup using v1.1.7 and it's working now. Something else fixed it for me.

[AnkurThakur]

@JamesMGreene Ok sir. Its working for me now. I simply tried it again in Chrome's Incognito mode, in which all extensions are disabled. Below are the Configs and Logs:

-> I am simply using the v1.2.0-beta.4 from the Latest master branch.
-> The one on the Demo page is using v1.1.7 and is still not working for me (not even in the incognito mode)
-> I am also using Webpage Screenshot.
-> I disabled Webpage Screenshot, and both v1.1.7 (Demo page) and v1.2.0-beta.4 and the Copy SHA button of GitHub worked simply, even without incognito mode.

So, we should guess that Webpage screenshot is making an issue... hmm?

[JamesMGreene]

That's correct. Please file a bug with Webpage Screenshot instead.

[JamesMGreene]

@ljhjay That leaves you as the only one left claiming this issue exists.

Can you can confirm one or more of the following?

• Do you have the "Webpage Screenshot" extension installed for Chrome?
• Does the ZeroClipboard demo page work as expected if you use Chrome in Incognito Mode to disable all extensions?

[Aminadav]

Will be fixed in less than 24 hours.
I will notify you.

[JamesMGreene]

Thanks for the quick response, @AminaG! 👍

[JamesMGreene]

Closing as "Invalid".