This document tries to fit FAQ for inmates of Penny Bay and LYM. A lot of information has been shared across whatsapp, however linear conversation tools aren't always the right place to search for historical help, and we all keep repeating ourselves over and over.
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When are we going to be released
- According to our quarantine notes we are going to be released on May 21st 23:59
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Which number do I use to file a complaint?
- Please call 21251111
- Here is a list of the common complaints we've made
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Is there any WiFi
- The facilites aren't equiped with wifi inmates are responsibles for their own data consumtion, you can request on the hotline to provide a SIM card but it won't have a big data package will only work for emergencies, better to ask a friend to provide you with a prepaid sim card.
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Which items I can request from the hotline?
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How do I get my quarantine order?
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Execute your right to have an official notice by sending a message to:
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Your official note must say the period of time you are supposed to be on quarantine
A good example to demmand the document:
"We are being unlawfuly detained in the camp for several days already. We haven't seen our quarantine orders yet. Send us orders or we are walking away."
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Why is my floor wet & sticky?
- It seems to be some sort of desinfectant which is sticky and wet. Recommendation is to mop the flor and set the Aircon to dry mode with vents facing down.
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What should I do in case of emergency?
- It's recommended to immediately call the hotline, we also recommend to call 999
when i told the on site doctor i needed an ambulance immediately due to emergency, I waited for an hour and no ambulance arrived. I called 999 and it reached the camp gate in about 10mins.. and probably another 10mins for paperwork to bring us to the hospital.
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I'm not quarantined but I'm afraid this can happen to me, what do you suggest?
- Maybe you wanna take a look at the rookie guide
- http://chng.it/gTBJtWKsjc
- https://www.ipetitions.com/petition/hk-govt-has-to-allow-home-quarantine-be-prudent
- https://www.ipetitions.com/petition/shorten-quarantine-for-tower-11-residents
Channels we are using to comunicate to each other
- https://www.info.gov.hk/gia/general/202104/29/P2021042900883.htm
- https://www.thestandard.com.hk/section-news/section/4/229780/New-mutant-case-sparks-lockdown
- https://www.scmp.com/news/hong-kong/health-environment/article/3131566/coronavirus-genome-sequencing-rules-out-domestic
- https://www.news.gov.hk/eng/2021/04/20210429/20210429_224606_324.html
- https://www.thestandard.com.hk/breaking-news/section/4/171171/Ten-households-from-Caribbean-Coast-to-undergo-quarantine-yet-to-be-found