This project visualizes customer review data for British Airways using a Tableau dashboard. The dashboard explores key metrics such as customer satisfaction, sentiment, and service quality, providing insights to help identify improvement areas.
- Sentiment Analysis: Visual representation of customer sentiment.
- Customer Satisfaction Metrics: Dashboard includes various metrics like comfort, service, and value for money.
- Interactive Filtering: Explore data by date, location, flight type, and more.
The data used in this project comes from [source if available or general description of data].
- data/: Contains raw and processed data files.
- dashboard/: Tableau workbook file and exported snapshots.
- scripts/: Scripts for data cleaning and preprocessing.
- Tableau (Desktop or Public)
- Python (if using any data preprocessing scripts)
- Clone the Repository
git clone https://github.com/yourusername/british-airways-review-dashboard.git