Questionnaire-Analysis

https://benthamchang.github.io/Questionnaire-Analysis/Questionnaire%20Analysis.html

Business Goal

Provide suggestions to NTHU library based on the feedback from readers.

Analysis

1. Basic Information Analysis
   • Two-sample t-test
2. Cross Analysis
   • Chi-Square Test of Independence
   • Correspondence Analysis
3. Keywords Analysis (Text Mining)
   • Hidden Markov Model (Word Frequency Counting)
   • Word2Vec

Conclusion

1. Library's pros:
   • Spacious space / comfortable environment / abundant resource
2. Library's cons:
   • It's hot inside, the air conditioner should be turned stronger.
   • Some wobbly tables and chairs should be repaired.
   • Opening hours of night reading area should be longer.
   • User Interface of electronic resources is inconvenient.