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Welcome to the Rapid Response Team

Why we exist

To help Bixal explore new business opportunities by engaging in structured design challenges, self-directed initiatives, and open-source projects.

Our objectives

• Build a consulting mindset: Proactively seek out opportunities to add value to our existing client relationships.
• Support growth: Win new business by embedding the capability to rapidly prototype solutions in response to RFPs.
• Contribute to the community: Increase visibility of Bixal in the civic tech community as an organization proactively working to improve government services with innovative, impactful solutions.

Principles

This team is an extension of our HCD team. The intention is to augment and amply our human-centered design practice with these areas of emphasis:

• Speed: With more making and less meetings, we decrease time to tangibility.
• Tangibility: By making prototypes, not promises, we increase our time to alignment.
• Reusability: With a focus on frameworks, we can make everything we do faster.
• Openness: By sharing our work, we can benefit from and contribute to the community.

What we do

• Rapid prototyping
• Facilitation
• Lean research
• Content and data repositories
• Template frameworks