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Bug: Renaming a device is only visible after a few minutes #1108

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Metal-Mighty opened this issue Aug 19, 2022 · 3 comments · Fixed by #1120
Closed

Bug: Renaming a device is only visible after a few minutes #1108

Metal-Mighty opened this issue Aug 19, 2022 · 3 comments · Fixed by #1120
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@Metal-Mighty
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Expected Behavior

When renaming a device, the modifications should be visible right away

Current Behavior

When renaming a device, the modifications aren't visible in the Portal until a few minutes (~3min). The device twin is updated correctly as soon as the saved button is pressed.

Steps to Reproduce

  1. Open a device details
  2. Change its name and save
  3. Go back to the list of devices
  4. The device will still have the old name for a few minutes, then it will change

Context (Environment)

Portal version: 2.7.1.73
LoRaWAN Stack version: 2.1.0

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Additional Information

@Metal-Mighty Metal-Mighty added the bug Something isn't working label Aug 19, 2022
@kbeaugrand kbeaugrand self-assigned this Aug 22, 2022
@kbeaugrand kbeaugrand added this to the S37 milestone Aug 22, 2022
@kbeaugrand kbeaugrand moved this to :pencil: Todo in IoT Hub Portal Aug 22, 2022
@kbeaugrand kbeaugrand moved this from :pencil: Todo to :construction: In Progress in IoT Hub Portal Aug 22, 2022
@kbeaugrand
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@Metal-Mighty,

I can reproduce that on my side. However it seems that it takes less than 1min to have it changed on the list...
I'll look into IoT Hub query to see what is the expected cache from Azure...

@kbeaugrand
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@Metal-Mighty I have an answer from Microsoft about that case :

There can be a delay in returning Twins Query Results. We give general guidance that if a Twins State does not update within 5 - 10 minutes; 10 minutes to be max. You should open a support request with us. In general, after 10 minutes, you should have an updated Twin result.

Regarding that, I close this issue.

@kbeaugrand kbeaugrand moved this from :construction: In Progress to :rocket: Ready in IoT Hub Portal Aug 24, 2022
@kbeaugrand
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We will add an information in the popup to tell that list information might take some minutes to reflect the changes.

@kbeaugrand kbeaugrand reopened this Aug 24, 2022
@kbeaugrand kbeaugrand moved this from :rocket: Ready to :construction: In Progress in IoT Hub Portal Aug 24, 2022
@kbeaugrand kbeaugrand moved this from :construction: In Progress to :speech_balloon: Ready for Review in IoT Hub Portal Aug 24, 2022
kbeaugrand added a commit that referenced this issue Aug 24, 2022
…that changes might take some minutes to be visible on page lists
kbeaugrand added a commit that referenced this issue Aug 24, 2022
…that changes might take some minutes to be visible on page lists (#1120)
@kbeaugrand kbeaugrand moved this from :speech_balloon: Ready for Review to :rocket: Ready in IoT Hub Portal Aug 24, 2022
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