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ember-intercom-io

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Intercom.io for Ember.js apps.

This README outlines the details of collaborating on this Ember addon.

Setup

Install this addon with ember-cli ember install ember-intercom-io

Add the {{intercom-io}} component to one of your templates` The chat widget will appear whenever this component has been rendered, and should disappear whenever it's destroyed.

Configuration

In your config/environment.js file, you must provide your appId

module.exports = function(environment) {
  ...
  intercom: {
    appId: null, // <-- REPLACE WITH YOUR INTERCOM.IO app_id
    enabled: true, // <-- Setting to false in your testing environment prevents unneccessary network requests (true by default)
  },
  ...
};

Users vs Leads

In the intercom.io world, a lead is a visitor to your site or app, without an email or name associated with them. A user has a name and email, and is a good construct for tracking the history of all interactions w/ a single person.

You can make ember-intercom-io aware of a "user" context (shifting into "users" mode instead of "leads" mode) by adding an object to the intercom service (i.e., your user authentication service).

app/services/authentication.js

import Ember from 'ember';

const { inject } = Ember;

export default Ember.Service.extend({
  intercom: inject.service(), // the intercom service
  didLogin(user) {
    ...
    this.get('intercom').set('user.name', 'Joe Username');
    this.get('intercom').set('user.email', 'joe@example.com');
    this.get('intercom').set('user.createdAt', 1447135065173);
  }
});

Installation

  • git clone this repository
  • npm install
  • bower install

Running

Running Tests

  • ember test
  • ember test --server

Building

  • ember build

For more information on using ember-cli, visit http://www.ember-cli.com/.

Copyright (c) 2015 Levanto Financial

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Deep intercom.io integration for Ember.js apps

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