Not able to authenticate

[JafryD1]

Please check the Known Issues in case this has already been reported.

Please also check if the issue is covered in our Troubleshooting Guide. It might be something with a known work around, or where a third party (such as EDSM) is causing logging that is harmless.

Please complete the following information:

• Version: [e.g. 4.0.6 - See 'Help > About E:D Market Connector'. If running from source using git then please paste the output of git log --decorate=full | head -1] - 5.9.3+16ffdff
• Game Version: [e.g. 'Live' or 'Odyssey'] - Odyssey
• OS: [e.g. Windows 10, Linux Debian 10.6, etc.] - Win 10
• OS Locale: [e.g. English, French, Serbian...] - German
• If applicable: Browser [e.g. chrome, safari] - Firefox
• Please attach BOTH log files, by dragging and dropping them into this input:
  1. %TEMP%\EDMarketConnector.log from immediately after the bug occurs (re-running the application overwrites this file).
  2. %TEMP%\EDMarketConnector\EDMarketConnector-debug.log. See Debug Log File. NB: If you don't have this log file then you're not running the latest version of the application and should update first to see if we already fixed the bug you're reporting.

Describe the bug
A clear and concise description of what the bug is.

I am starting the app. It opens the auth side. I chose steam login, click yes, confirm approval twice (It doesn't react on the 1st try), It shows up in frontiers auth apps but I get a 401 Error on the website. When I try again I get invalid user on steam login.
I de-authorized and tried again, not working, same results. I tried logging in with the Frontier login, not working (here I get a Error 500).

• Steam is linked to Frontier
• It is now my 3rd day I am trying at different times of the day.
• I only got 1 Cmdr. These are the right credentials
• Journal files are in the correct folder
• I deactivated firewall to make sure
• I tried it with Chrome, same results

I do use the family acc feature for ED on steam. That might be connected. But Frontier would have worked, no?!

As a comparison, the process worked on Inara and EDDiscovery just fine.

To Reproduce
Steps to reproduce the behavior:

1. Open app
2. login to acc on the auth webside
3. Approve the app
4. 401 or 500

Expected behavior
No error on website :) and the app to be working

Screenshots
If applicable, add screenshots to help explain your problem.
No need, I hope.

Additional context
Add any other context about the problem here.
EDMarketConnector.log
EDMarketConnector-debug.log

Thank you.

[Rixxan]

Looks like the same issue as #2057, should be fixed by #2060. (Aiming for Wednesday if internal testing goes well).

Until then, you should be able to use the Local Auth batch file as described here: https://github.com/EDCD/EDMarketConnector/wiki/Troubleshooting#problems-with-frontier-authentication

[JafryD1]

  Thank you for the quick reply. I asked a friend to help me out with the batch file. I don't know how to use it. But I can wait or the next update.   Cheers, Jafry   Gesendet: Montag, 07. August 2023 um 12:30 Uhr Von: "David Sangrey" ***@***.***> An: "EDCD/EDMarketConnector" ***@***.***> Cc: "JafryD" ***@***.***>, "Author" ***@***.***> Betreff: Re: [EDCD/EDMarketConnector] Not able to authenticate (Issue #2059)   Looks like the same issue as #2057, should be fixed by #2058. (Aiming for Wednesday if internal testing goes well). Until then, you should be able to use the Local Auth batch file as described here: https://github.com/EDCD/EDMarketConnector/wiki/Troubleshooting#problems-with-frontier-authentication — Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you authored the thread.Message ID: ***@***.***>

[Rixxan]

Fixed in 5.9.4. Leaving #2060 open as a master ticket for this issue if there are any follow-up issues.