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Troubleshooting

NEOLabs Software edited this page Dec 29, 2024 · 1 revision

ExelentOS Troubleshooting Guide

This guide provides technical troubleshooting steps for common issues you might encounter while using ExelentOS. For advanced details, refer to the Arch Wiki.

note: this is more technical, if there really is something you don't understand, then create an issue on Github


Desktop Environment Issues

Desktop Environment Not Loading

  1. Open a terminal with Ctrl + Alt + T or switch to a TTY with Ctrl + Alt + F2.
  2. Log in and restart the display manager:
    sudo systemctl restart sddm
  3. If the issue persists, check the status of the display manager:
    systemctl status sddm
  4. Review logs for errors:
    journalctl -xe | grep sddm

Driver and Hardware Issues

Graphics Drivers Not Working

  1. Open a terminal with Ctrl + Alt + T.
  2. Check installed drivers:
    mhwd -li
  3. List available drivers:
    mhwd -l
  4. Install the recommended driver:
    sudo mhwd -a pci nonfree 0300
  5. Reboot your system:
    sudo reboot

Wi-Fi Not Connecting

  1. Check Wi-Fi device status:
    nmcli device
  2. Restart the network service:
    sudo systemctl restart NetworkManager
  3. Reconnect to your Wi-Fi network:
    nmcli device wifi list
    nmcli device wifi connect <SSID> password <password>

Software and Package Management

Applications Not Launching

  1. Verify the application is installed:
    pacman -Q <application-name>
  2. Reinstall the application:
    sudo pacman -S <application-name>
  3. Check application logs by running it in the terminal:
    <application-name>

System Update Fails

  1. Clear the package cache:
    sudo pacman -Scc
  2. Synchronize package databases:
    sudo pacman -Syyu
  3. If a keyring error occurs, refresh the keyring:
    sudo pacman-key --refresh-keys

Display Issues

Resolution Not Detected

  1. Identify connected monitors:
    xrandr
  2. Set the resolution manually:
    xrandr --output <monitor-name> --mode <resolution>
  3. Save changes by editing the configuration file:
    nano ~/.xprofile
    Add the xrandr command from step 2 and save.

Miscellaneous

Logs and Diagnostics

  1. System logs:
    journalctl -p 3 -xb
  2. Boot issues:
    journalctl -b
  3. Hardware information:
    lspci -v

Again, for detailed technical guidance, visit the Arch Wiki.