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Web - Login - Infinite spinner when logging in to the specified account #10531

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kbecciv opened this issue Aug 24, 2022 · 8 comments
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DeployBlockerCash This issue or pull request should block deployment Engineering Hourly KSv2

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@kbecciv
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kbecciv commented Aug 24, 2022

If you haven’t already, check out our contributing guidelines for onboarding and email contributors@expensify.com to request to join our Slack channel!


Action Performed:

  1. Go to URL https://staging.new.expensify.com/
  2. Login with the specified account

Expected Result:

Login to the account should be without problems

Actual Result:

Infinite spinner displayed

Workaround:

Unknown

Platform:

Where is this issue occurring?

  • Web
  • iOS
  • Android
  • Desktop App
  • Mobile Web

Version Number: 1.1.89.0

Reproducible in staging?: Yes

Reproducible in production?: No

Email or phone of affected tester (no customers): iheretsutest+0102@gmail.com/Yulia1986Gerets

Logs: https://stackoverflow.com/c/expensify/questions/4856

Bug5702259_Recording__1615.mp4

Notes/Photos/Videos: Any additional supporting documentation

Expensify/Expensify Issue URL:

Issue reported by: Applause - Internal Team

Slack conversation:

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@kbecciv kbecciv added the DeployBlockerCash This issue or pull request should block deployment label Aug 24, 2022
@OSBotify
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👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open StagingDeployCash deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

  1. Identify the pull request that introduced this issue and revert it.
  2. Find someone who can quickly fix the issue.
  3. Fix the issue yourself.

@melvin-bot
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melvin-bot bot commented Aug 24, 2022

Triggered auto assignment to @bondydaa (Engineering), see https://stackoverflow.com/c/expensify/questions/4319 for more details.

@AndrewGable
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I can reproduce

@JmillsExpensify
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This one is bad. Let's keep the deploy blocker label.

@AndrewGable
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Discussing in Slack but our current understanding is it's related to this issue: #9382

@isagoico

This comment was marked as off-topic.

@AndrewGable
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@melvin-bot
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melvin-bot bot commented Aug 24, 2022

⚠️ Looks like this issue was linked to a Deploy Blocker here

If you are the assigned CME please investigate whether the linked PR caused a regression and leave a comment with the results.

If a regression has occurred and you are the assigned CM follow the instructions here.

If this regression could have been avoided please consider also proposing a recommendation to the PR checklist so that we can avoid it in the future.

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Labels
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