[HOLD for payment 2023-02-22] Blank screen appears tapping Start Over to continue to manual step

[kavimuru]

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Action Performed:

1. Login with any account
2. From LHN, open Workspace, make sure you already enter your bank account informations manually before.
3. Click on Start Over button, notice the background is empty, now close that modal

Expected Result:

If user close Start Over modal, it should stay at that screen and the background behind modal shouldn’t be blank when modal is opening.

Actual Result:

It still continues to Bank Account Manually steps after closing modal and the background of screen when opening modal is empty

Workaround:

unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

• iOS / native

Version Number: v1.2.62-1
Reproducible in staging?: y
Reproducible in production?: Could not test
If this was caught during regression testing, add the test name, ID and link from TestRail:
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Notes/Photos/Videos:

RPReplay_Final1674797028.MP4

RUWC5265.1.MP4

Expensify/Expensify Issue URL:
Issue reported by: @hungvu193
Slack conversation: https://expensify.slack.com/archives/C049HHMV9SM/p1674797406896359

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Upwork Automation - Do Not Edit

• Upwork Job URL: https://www.upwork.com/jobs/~01b3c30fe0a5c6a556
• Upwork Job ID: 1620757746894618624
• Last Price Increase: 2023-02-01

[melvin-bot]

Triggered auto assignment to @trjExpensify (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details.

[trjExpensify]

Seems super similar to this issue, which is also in the VBA flow and launching a modal: #14566

[trjExpensify]

In the meantime, I can reproduce this consistently on iOS native v1.2.62-0

RPReplay_Final1675214387.MP4

[trjExpensify]

I'm always a bit wary of sending anything in this flow external before a hip check, so adding the engineering label for a second pair of eyes before then.

Also, cc: @MariaHCD @nkuoch @ctkochan22 as resident experts in this domain! :)

[MariaHCD]

Looking into this, I think the root cause for this issue and #14566 is the same.

Because we return the WorkspaceResentBankAccountModal here, we're inadvertently hiding the Continue with setup page leading to a blank screen.

I think I can draft up the fix for this. Hope you don't mind @cristipaval!

[melvin-bot]

Job added to Upwork: https://www.upwork.com/jobs/~01b3c30fe0a5c6a556

[melvin-bot]

Triggered auto assignment to Contributor Plus for review of internal employee PR - @rushatgabhane (Internal)

[MariaHCD]

I have a draft PR here: #14726

Just need to test on all platforms and fill out the author checklist.

[cristipaval]

Thanks for taking this over @MariaHCD !

Un-assigning myself, let me know if I can help.

[MelvinBot]

@MariaHCD, @trjExpensify, @rushatgabhane Uh oh! This issue is overdue by 2 days. Don't forget to update your issues!

[trjExpensify]

Pr is in review, Melv.

[MelvinBot]

Reviewing label has been removed, please complete the "BugZero Checklist".

[MelvinBot]

The solution for this issue has been 🚀 deployed to production 🚀 in version 1.2.71-1 and is now subject to a 7-day regression period 📆. Here is the list of pull requests that resolve this issue:

• Fix blank screen when showing the WorkspaceResetBankAccount modal #14726

If no regressions arise, payment will be issued on 2023-02-22. 🎊

After the hold period is over and BZ checklist items are completed, please complete any of the applicable payments for this issue, and check them off once done.

• External issue reporter
• Contributor that fixed the issue - N/A
• Contributor+ that helped on the issue and/or PR

As a reminder, here are the bonuses/penalties that should be applied for any External issue:

• Merged PR within 3 business days of assignment - 50% bonus
• Merged PR more than 9 business days after assignment - 50% penalty

[MelvinBot]

BugZero Checklist: The PR fixing this issue has been merged! The following checklist (instructions) will need to be completed before the issue can be closed:

• [@rushatgabhane / @MariaHCD] The PR that introduced the bug has been identified. Link to the PR: Fix and refactor VBBA setup flow #13236 (specifically added here)
• [@rushatgabhane / @MariaHCD] The offending PR has been commented on, pointing out the bug it caused and why, so the author and reviewers can learn from the mistake. Link to comment: Fix and refactor VBBA setup flow #13236 (comment)
• [@rushatgabhane / @MariaHCD] A discussion in #expensify-bugs has been started about whether any other steps should be taken (e.g. updating the PR review checklist) in order to catch this type of bug sooner. Link to discussion:
  I think the issue was it was a big refactor PR and we'd missed testing the Start over feature. Not really sure if we need another other steps here.
• [@rushatgabhane] Propose regression test steps to ensure the same bug will not reach production again.
• [@trjExpensify] Link the GH issue for creating/updating the regression test once above steps have been agreed upon:

[trjExpensify]

@rushatgabhane I've sent you an offer for $1k for the C+ review, @hungvu193 $250 for the bug report. Let me know when you get a sec to accept!

[trjExpensify]

[@rushatgabhane / @MariaHCD] A discussion in #expensify-bugs has been started about whether any other steps should be taken (e.g. updating the PR review checklist) in order to catch this type of bug sooner. Link to discussion:
I think the issue was it was a big refactor PR and we'd missed testing the Start over feature. Not really sure if we need another other steps here.

I agree with this btw. We do have Start Over in the regression test suite now, so this should be sufficient. Checking these off!

[hungvu193]

Thanks @trjExpensify , I accepted the offer

[MelvinBot]

📣 @hungvu193! 📣

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[trjExpensify]

Alrighty, payments have been made. Thanks all!

[MelvinBot]

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[MelvinBot]

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