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Chat - Unable to create a new account with gmail, stuck in "Resend link" loop #2248

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isagoico opened this issue Apr 6, 2021 · 3 comments
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@isagoico
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isagoico commented Apr 6, 2021

If you haven’t already, check out our contributing guidelines for onboarding and email contributors@expensify.com to request to join our Slack channel!


Expected Result:

When the user clicks on the validation link in the email, they are redirected to /setpassword page and are able to successfully create a new account.

Actual Result:

The validation link in the email redirects the user to /signin page with "Resend link" button. If the user clicks it, the link in the next email redirects them to the same page. User is stuck in this loop and unable to create a new account with gmail.

Action Performed:

  1. Open https://staging.expensify.cash/
  2. Enter a new gmail address without an Expensify account.
  3. Click "Continue".
  4. Click on the validation link from the email (convert it to staging if needed)
  5. Click "Resend".
  6. Repeat Step 4.

Workaround:

Create the account and validate via expensify.com and log in in Expensify.cash

Platform:

Where is this issue occurring?

Web ✔️
iOS ✔️
Android ✔️
Desktop App ✔️
Mobile Web ✔️

Version Number: 1.0.13-0

Logs: https://stackoverflow.com/c/expensify/questions/4856

Notes/Photos/Videos:

Issue is reproducible in production and staging.

image

Bug5007432_loop.mp4

Expensify/Expensify Issue URL:

@marcaaron
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This will happen until we merge @jasperhuangg's PR #1857

@jasperhuangg
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Yup! Sorry for missing this; it should be fixed by now.

@isagoico
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Yep! Confirmed this is working as expected now. Thanks 🎉

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