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Payments - App is freezing after open Debit Card option under Payments and trying to close #8800

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kbecciv opened this issue Apr 27, 2022 · 8 comments
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@kbecciv
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kbecciv commented Apr 27, 2022

If you haven’t already, check out our contributing guidelines for onboarding and email contributors@expensify.com to request to join our Slack channel!


Issue was found when executing PR: #8682

Action Performed:

  1. Launch the app
  2. Log in with expensifail account
  3. Navigate Workspace > Connect bank account several steps along the flow
  4. Navigate Payments > Add payment method > Debit card
  5. Close the page

Expected Result:

User should be able to close the Debit Card option under Payments

Actual Result:

App is freezing after open Debit Card option under Payments

Workaround:

Unknown

Platform:

Where is this issue occurring?

  • iOS

Version Number: 1.1.57.0

Reproducible in staging?: Yes

Reproducible in production?: No

Email or phone of affected tester (no customers): applausetester+42222abb@applause.expensifail.com/Feya86Katya

Logs: https://stackoverflow.com/c/expensify/questions/4856

Notes/Photos/Videos: Any additional supporting documentation

Image.from.iOS.18.MP4

Expensify/Expensify Issue URL:

Issue reported by: Applause

Slack conversation:

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@kbecciv kbecciv added the DeployBlockerCash This issue or pull request should block deployment label Apr 27, 2022
@OSBotify
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👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open StagingDeployCash deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

  1. Identify the pull request that introduced this issue and revert it.
  2. Find someone who can quickly fix the issue.
  3. Fix the issue yourself.

@melvin-bot
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melvin-bot bot commented Apr 27, 2022

Triggered auto assignment to @tgolen (Engineering), see https://stackoverflow.com/c/expensify/questions/4319 for more details.

@tgolen
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tgolen commented Apr 27, 2022

I don't spot anything in the checklist that looks like it would directly cause this. I'm trying to reproduce the issue now.

It appears like it works in web, so I'll move onto iOS next.

@tgolen
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tgolen commented Apr 27, 2022

I am not able to reproduce it on main for iOS. Here is a video of me trying to reproduce it:

2022-04-27_10-26-55.mp4

@kbecciv am I reproducing it properly? Can you verify that someone else is able to reproduce it?

@francoisl
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FWIW I can't reproduce either.

Also, to clarify, in the reproduction steps, you say:

  1. Navigate Workspace > Connect bank account several steps along the flow

Does the issue only occur if you go through the workspace bank account flow first?

@kbecciv
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kbecciv commented Apr 27, 2022

@tgolen @francoisl Asking QA team to reproduce it. I have the VBA flow started, but not completed.

@kbecciv
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kbecciv commented Apr 27, 2022

@francoisl One account can reproduce this issue.

@tgolen
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tgolen commented Apr 27, 2022

I think if we can't find anyone else that can reproduce this, then we can just close it and not have it be a deploy blocker.

@tgolen tgolen added Daily KSv2 and removed DeployBlockerCash This issue or pull request should block deployment Hourly KSv2 labels Apr 27, 2022
@tgolen tgolen closed this as completed Apr 28, 2022
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