Sample for integrating HCL Discover into HCL Digital Experience (DX)

This is a working sample demonstratng how to integrate Discover into DX.

Why use HCL Discover and HCL Digital Experience together?

• Deliver frictionless and personalized experiences that delight your customers and attain your business targets
• Provides enhanced online customer experiences for improved customer experience and loyalty
• Quantitative data and qualitative experience information necessary to understand customers' TRUE digital experiences
• Improved performance across digital web channels (e.g. desktop, mobile, and tablet)
• Proactive Struggle detection and address user struggles in real time
• Business Impact and Opportunity Analysis
• Browsing Behaviors Analytics
• Live Session Replay
• Improve user experience, by capturing and analyzing behavioral data
• Obtain visibility into business impact and opportunities

Here you see a user's session with a struggle in DX replayed in Discover:

Learn how to use

Use the following HCLSoftware U course HDE-INT-HDX HCL Discover Integration with HCL Digital Experience to see how the integration works for the following personas (you need to sign up and log in first to access these lessons)

• Business Users - how to use
• Administrators - deploy and secure

More information in the Help Center

Support

This sample is provided AS-IS.

Please reach out to HCLSoftware lab services to get this implemented on a production environment.