Use of this software is subject to important terms and conditions as set forth in the License file

React App Scaffold

Description

This repo contains a scaffold to help developers build apps for Zendesk products.

Getting Started

Dependencies

• Node.js >= 18.12.1

Setup

1. Clone or fork this repo
2. Change (cd) into the headway-zendesk-custom-app directory
3. Run npm install

To run your app locally in Zendesk, you need the latest Zendesk CLI.

npm install -g @zendesk/zcli

Running locally

To serve the app to your Zendesk instance with ?zcli_apps=true, follow the steps below based on your environment:

Development Environment

1. Open a new terminal and run the command:

npm run dev

2. Open another terminal and run:

npm run start

Note: Running the npm run dev command enables Hot Module Replacement (HMR), which allows you to see the changes you make to your code immediately without having to manually refresh the page. This greatly enhances the development experience.

Production Environment

1. Open a new terminal and run the command:

npm run build

2. Open another terminal and run:

npm run start:prod

But why?

The App Scaffold includes many features to help you maintain and scale your app. Some of the features provided by the App Scaffold are listed below. However, you don't need prior experience in any of these to be able to use the scaffold successfully.

• ECMAScript (ES2022)

  Vite supports the latest ECMAScript standards, including ES2022. This allows you to use modern JavaScript features such as class static initialization blocks, private instance methods and fields, the at method for arrays, public instance fields, top-level await, Object.hasOwn, and many more. Vite uses ESBuild for fast transpilation and Rollup for efficient module bundling and performance optimization. ESBuild ensures compatibility with the latest ECMAScript features for an enhanced development experience.

• Zendesk Garden React UI components

  Collection of React components optimized for Zendesk products, designed to handle a range of user input devices and support right-to-left layouts, with subtle animations for enhanced user experience.

• Vite with Rollup under the hood

  Vite leverages Rollup as its underlying bundler for fast, efficient module bundling and serving of your web application. It enhances development speed with lightning-fast hot module replacement (HMR) and optimized build performance.

• PostCSS stylesheets

  PostCSS transforms your stylesheets using JavaScript plugins, supporting CSS linting, variables, mixins, future syntax transpilation, and image inlining among other features, seamlessly integrated into Vite for enhanced CSS development workflow.

• Optimized Build

  Vite provides optimized production builds with features like code splitting, tree shaking, and pre-bundling, ensuring fast and efficient deployment of your application.

• Vitest JavaScript testing framework

  Vitest, built for Vite, is used for unit and integration testing of your application. It integrates seamlessly with Vite's testing ecosystem, offering efficient and reliable test coverage for your codebase.

Folder structure

The folder and file structure of the App Scaffold is as follows:

Name	Description
dist/	The folder in which vite packages the built version of your app
spec/	The folder in which all of your test files live
src/	The folder in which all of your source JavaScript, CSS, templates and translation files live
rollup/	static-copy-plugin and translations-loader-plugin to support i18n in the application
vite.config.js	Configuration file for vite
package.json	Configuration file for Project metadata, dependencies and build scripts

dist

The dist directory is created when you run the app building scripts. You will need to package this folder when submitting your app to the Zendesk Apps Marketplace. It is also the folder you will have to serve when using ZCLI. It includes your app's manifest.json file, an assets folder with all your compiled JavaScript and CSS as well as HTML and images.

spec

The spec directory is where all your tests and test helpers live. Tests are not required to submit/upload your app to Zendesk and your test files are not included in your app's package; however, it is good practice to write tests to document functionality and prevent bugs.

src

The src directory is where your raw source code lives. The App Scaffold includes different directories for JavaScript, stylesheets, templates, images, and translations. Most of your additions will be in here (and spec, of course!).

vite.config.js

vite.config.js is the configuration file for Vite. Vite is a fast build tool that leverages ESBuild for transpilation and Rollup for bundling. This file includes configurations for building, testing, and other customizations.

• You can modify ESBuild settings directly within this file to adjust transpilation options. For more information, see the Vite documentation on ESBuild.

• Static Copy Plugin: This plugin is used to copy static assets to the dist directory during the build process.

• Translations Loader Plugin: This plugin processes translation files at build time, converting .json translation files to JavaScript objects for the app.

package.json

package.json is the configuration file for pnpm, which is a package manager for JavaScript. This file includes information about your project and its dependencies. For more information on how to configure this file, see pnpm package.json.

I18n

The I18n (internationalization) module in /src/lib/i18n.js provides a t method to look up translations based on a key. For more information, see Using the I18n module.

Parameters and Settings

If you need to test your app with a parameters section in dist/manifest.json, foreman might crash with a message like:

Would have prompted for a value interactively, but zcli is not listening to keyboard input.

To resolve this problem, set default values for parameters or create a settings.yml file in the root directory of your app scaffold-based project, and populate it with your parameter names and test values. For example, using a parameters section like:

{
  "parameters": [
    {
      "name": "myParameter"
    }
  ]
}

create a settings.yml containing:

myParameter: 'some value!'

Testing

The App Scaffold is currently setup for testing with Vitetest. To run specs, open a new terminal and run

npm run test

Specs live under the spec directory.

Deploying

To check that your app will pass the server-side validation check, run

zcli apps:validate dist

If validation is successful, you can upload the app into your Zendesk account by running

zcli apps:create dist

To update your app after it has been created in your account, run

zcli apps:update dist

Or, to create a zip archive for manual upload, run

zcli apps:package dist

taking note of the created filename.

For more information on the Zendesk CLI please see the documentation.

External Dependencies

External dependencies are defined in webpack.config.js. This ensures these dependencies are included in your app's index.html.

Contribute

• Put up a PR into the master branch.
• CC and get a +1 from @zendesk/vegemite.

Bugs

Submit Issues via GitHub or email support@zendesk.com.

Useful Links

Links to maintaining team, confluence pages, Datadog dashboard, Kibana logs, etc

• https://developer.zendesk.com/
• https://github.com/zendesk/zendesk_apps_tools
• https://esbuild.github.io/
• https://vitejs.dev/
• https://developer.zendesk.com/documentation/apps/build-an-app/using-react-in-a-support-app/

Copyright and license

Copyright 2018 Zendesk

Licensed under the Apache License, Version 2.0 (the "License"); you may not use this file except in compliance with the License.

You may obtain a copy of the License at http://www.apache.org/licenses/LICENSE-2.0 Unless required by applicable law or agreed to in writing, software distributed under the License is distributed on an "AS IS" BASIS, WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied. See the License for the specific language governing permissions and limitations under the License.