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No work Open Action with iOS #37

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nericode opened this issue Feb 8, 2021 · 6 comments
Closed

No work Open Action with iOS #37

nericode opened this issue Feb 8, 2021 · 6 comments

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@nericode
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nericode commented Feb 8, 2021

When sending a notification with the action of "open action" this does not work correctly in a notification, specifically with deeplinkin.

If the notification does not have "Mute inside app" it shows an alert, which is the correct behavior and redirects correctly, but if that option is not selected and the phone has the app completely closed, the deeplinkin action will never open.

I use "@leanplum/react-native-sdk": "^1.1.1"

Any idea @milos1290

@dejan2k
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dejan2k commented Feb 22, 2021

Hi @nericode
we have this issue with open action on iOS 13 and currently working on a fix for it.
Can you please check on which iOS version/versions you have this issue?

@nericode
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Hi @dejan2k thanks for your help,

We test in:

iPhone SE - 14.0.1
iPhone 8 - 14.0.1
iPhone 11 - 14.3

@AbdullahMH95
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@dejan2k Any update on this issue please?

@nzagorchev
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Hi,

I have additional questions:

  1. Does it work for a web URL (not a deeplink)?
  2. Does it work if the app is in the background?
  3. Is the Open event tracked in Leanplum for the user in this case?

@nericode
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nericode commented Apr 14, 2021

Hi @nzagorchev

  1. Does it work for a web URL (not a deeplink)?
    YES
  2. Does it work if the app is in the background?
    NO
  3. Is the Open event tracked in Leanplum for the user in this case?
    NO

@dejan2k
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dejan2k commented Apr 28, 2021

The fix for this issue will be included in our next release.
The problem was in our native iOS SDK and the fix is applied here

@dejan2k dejan2k closed this as completed Apr 28, 2021
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4 participants