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doc: describe how to collect support bundle from nabox4 #3071

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Jul 26, 2024
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doc: describe how to collect support bundle from nabox4 #3071

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10 changes: 9 additions & 1 deletion docs/help/log-collection.md
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Expand Up @@ -5,6 +5,9 @@ Follow the instructions specific to your platform.
If you would like to share the collected logs with the Harvest team,
please email them to [ng-harvest-files@netapp.com](mailto:ng-harvest-files@netapp.com).

If the files are too large to email, let us know at the address above or on [Discord](https://github.com/NetApp/harvest/blob/main/SUPPORT.md#discord),
and we'll send you a file sharing link to upload your files.

## RPM, DEB, and Native Installations

For RPM, DEB, and native installations, use the following command to create a compressed tar file containing the logs:
Expand All @@ -25,7 +28,12 @@ docker logs <container_id> &> harvest_logs.txt && tar -czvf harvest_logs.tar.gz

This command will create a file named `harvest_logs.tar.gz` containing the logs from the specified container.

## NABox
## NABox 4

Collect a support bundle from the NABox web interface by clicking the `About` button in the left gutter and
then clicking the `Download Support Bundle` button.

## NABox 3

For NABox installations,
[ssh](https://nabox.org/documentation/configuration/) into your nabox instance,
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