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[IMP] mail_tracking{,_mailgun}: process sent events and fix wrong failure event mappings... and refactor #787

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merged 2 commits into from
Oct 28, 2021

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@yajo yajo commented Oct 11, 2021

[FIX] mail_tracking: process sent events

Up until now, the sent event type was never processed, probably because it "made no sense", as an unsent email would never trigger an event.

However, it makes sense to process it because you may have a local relay that transmits mails over to the mail provider. In those circumstances, you should have 2 "sent" events (one from the relay and another one from the provider).

Also marked some useless parts of code for removal.

@Tecnativa TT32365

[IMP] mail_tracking_mailgun: refactor to support modern webhooks

Before this patch, the module was designed after the deprecated Mailgun webhooks. However Mailgun had the events API which was quite different. Modern Mailgun has deprecated those webhooks and instead uses new ones that include the same payload as the events API, so you can reuse code.

However, this was incorrectly reusing the code inversely: trying to process the events API through the same code prepared for the deprecated webhooks.

Besides, both failed and rejected mailgun events were mapped to error state, but that was also wrong because mail_tracking doesn't have an error state.

So the logic of the whole module is changed, adapting it to process the events API payload, both through controllers (prepared for the new webhooks) and manual updates that directly call the events API.

Also, rejected is now translated into reject, and failed is translated into hard_bounce or soft_bounce depending on the severity, as specified by mailgun docs. Also, bounced and dropped mailgun states are removed because they don't exist, and instead failed and rejected properly get their metadata.

Of course, to know the severity, now the method to obtain that info must change, it' can't be a simple dict anymore.

Added more parameters because for example modern Mailgun uses different keys for signing payload than for accessing the API. As there are so many parameters, configuration is now possible through res.config.settings. Go there to autoregister webhooks too.

Since the new webhooks are completely incompatible with the old supposedly-abstract webhooks controllers (that were never really that abstract), support for old webhooks is removed, and it will be removed in the future from mail_tracking directly. There is a migration script that attempts to unregister old webhooks and register new ones automatically.

@yajo yajo marked this pull request as draft October 11, 2021 07:20
@pedrobaeza pedrobaeza added this to the 12.0 milestone Oct 11, 2021
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Who is calling to that method?

@yajo yajo force-pushed the 12.0-mail_trackin-process_sent branch from f84fda4 to 0e28d09 Compare October 11, 2021 08:39
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yajo commented Oct 11, 2021

Who is calling to that method?

This:

method = getattr(m_event, 'process_' + event_type, None)

@yajo yajo changed the title [FIX] mail_tracking: process sent events [FIX] mail_tracking: process sent events and fix wrong failure event mappings Oct 11, 2021
@yajo yajo marked this pull request as ready for review October 11, 2021 08:42
@yajo yajo marked this pull request as draft October 11, 2021 09:15
@yajo yajo force-pushed the 12.0-mail_trackin-process_sent branch from 0e28d09 to aa8910b Compare October 11, 2021 09:36
@yajo yajo marked this pull request as ready for review October 11, 2021 09:44
@yajo yajo self-assigned this Oct 11, 2021
@yajo yajo added the bug label Oct 11, 2021
@yajo yajo requested a review from chienandalu October 11, 2021 09:45
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yajo commented Oct 11, 2021

Finally, ready to review.

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Travis is red.

@yajo yajo marked this pull request as draft October 11, 2021 10:52
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You should adapt tests to the new event mapping

@yajo yajo force-pushed the 12.0-mail_trackin-process_sent branch from aa8910b to 2ba4f73 Compare October 15, 2021 10:57
@yajo yajo changed the title [FIX] mail_tracking: process sent events and fix wrong failure event mappings [FIX] mail_tracking{,_mailgun}: process sent events and fix wrong failure event mappings Oct 15, 2021
Up until now, the `sent` event type was never processed, probably because it "made no sense", as an unsent email would never trigger an event.

However, it makes sense to process it because you may have a local relay that transmits mails over to the mail provider. In those circumstances, you should have 2 "sent" events (one from the relay and another one from the provider).

Also marked some useless parts of code for removal.

@Tecnativa TT32365
@yajo yajo force-pushed the 12.0-mail_trackin-process_sent branch from 2ba4f73 to ae3d727 Compare October 15, 2021 10:58
@yajo yajo changed the title [FIX] mail_tracking{,_mailgun}: process sent events and fix wrong failure event mappings [IMP] mail_tracking{,_mailgun}: process sent events and fix wrong failure event mappings... and refactor Oct 15, 2021
@yajo yajo marked this pull request as ready for review October 15, 2021 10:59
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yajo commented Oct 15, 2021

😓 hard one... ready to review.

@yajo yajo force-pushed the 12.0-mail_trackin-process_sent branch 2 times, most recently from 2bedef6 to 2f399e7 Compare October 20, 2021 09:24
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yajo commented Oct 20, 2021

Travis is green finally.

@yajo yajo force-pushed the 12.0-mail_trackin-process_sent branch from 2f399e7 to cb9ccdf Compare October 21, 2021 10:13
@yajo yajo force-pushed the 12.0-mail_trackin-process_sent branch 2 times, most recently from c1daa36 to 496461b Compare October 21, 2021 10:50
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👍 (Not strong opinion about webhooks manual/automation though)

Before this patch, the module was designed after the [deprecated Mailgun webhooks][3]. However Mailgun had the [events API][2] which was quite different. Modern Mailgun has deprecated those webhooks and instead uses new ones that include the same payload as the events API, so you can reuse code.

However, this was incorrectly reusing the code inversely: trying to process the events API through the same code prepared for the deprecated webhooks.

Besides, both `failed` and `rejected` mailgun events were mapped to `error` state, but that was also wrong because [`mail_tracking` doesn't have an `error` state][1].

So the logic of the whole module is changed, adapting it to process the events API payload, both through controllers (prepared for the new webhooks) and manual updates that directly call the events API.

Also, `rejected` is now translated into `reject`, and `failed` is translated into `hard_bounce` or `soft_bounce` depending on the severity, as specified by [mailgun docs][2]. Also, `bounced` and `dropped` mailgun states are removed because they don't exist, and instead `failed` and `rejected` properly get their metadata.

Of course, to know the severity, now the method to obtain that info must change, it' can't be a simple dict anymore.

Added more parameters because for example modern Mailgun uses different keys for signing payload than for accessing the API. As there are so many parameters, configuration is now possible through `res.config.settings`. Go there to autoregister webhooks too.

Since the new webhooks are completely incompatible with the old supposedly-abstract webhooks controllers (that were never really that abstract), support for old webhooks is removed, and it will be removed in the future from `mail_tracking` directly. There is a migration script that attempts to unregister old webhooks and register new ones automatically.

[1]: https://github.com/OCA/social/blob/f73de421e28a43d018176f61725a3a59665f715d/mail_tracking/models/mail_tracking_event.py#L31-L42
[2]: https://documentation.mailgun.com/en/latest/api-events.html#event-types
[3]: https://documentation.mailgun.com/en/latest/api-webhooks-deprecated.html
@yajo yajo force-pushed the 12.0-mail_trackin-process_sent branch from 496461b to 0f37487 Compare October 28, 2021 10:34
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Please forward-port it to v13 and v14:

/ocabot merge major

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This PR looks fantastic, let's merge it!
Prepared branch 12.0-ocabot-merge-pr-787-by-pedrobaeza-bump-major, awaiting test results.

@OCA-git-bot OCA-git-bot merged commit cfd5cbd into OCA:12.0 Oct 28, 2021
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Congratulations, your PR was merged at 153b4fb. Thanks a lot for contributing to OCA. ❤️

@yajo yajo deleted the 12.0-mail_trackin-process_sent branch October 28, 2021 11:28
SiesslPhillip pushed a commit to grueneerde/OCA-social that referenced this pull request Nov 20, 2024
Syncing from upstream OCA/social (13.0)
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4 participants