Support Request: Continuously hitting daily API limits

[nodialtone]

Describe Your Problem

Dail API limits reached even after modifying Refresh Rate

Relevant log output

[11/7/2024, 9:00:40 AM] [SwitchBot] [DEBUG] Got devices: {"statusCode":190,"body":{},"message":"Requests reached the daily limit"}
[11/7/2024, 9:00:40 AM] [SwitchBot] [DEBUG] statusCode: 200
[11/7/2024, 9:00:40 AM] [SwitchBot] [DEBUG] response: {"statusCode":190,"body":{},"message":"Requests reached the daily limit"}
[11/7/2024, 9:00:40 AM] [SwitchBot] [DEBUG] SwitchBot Device Config Not Set: undefined
[11/7/2024, 9:00:40 AM] [SwitchBot] [DEBUG] SwitchBot API Has No Devices With Cloud Services Enabled
[11/7/2024, 9:00:40 AM] [SwitchBot] [DEBUG] IR Device Config Not Set: undefined

Config for homebridge-switchbot

"name": "SwitchBot",
            "credentials": {
                "token": "XXXXXXXXXXX",
                "secret": "XXXXXXXX",
                "notice": "Keep your Token & Secret a secret!"
            },
            "options": {
                "maxRetries": 5,
                "delayBetweenRetries": 3,
                "refreshRate": 360,
                "updateRate": 5,
                "pushRate": 1,
                "logging": "debug"
            },
            "_bridge": {
                "name": "Hub",
                "username": "0E:B6:1C:9A:0C:C2",
                "port": 47620,
                "manufacturer": "SwitchBot",
                "model": "Hub 2"
            },
            "platform": "SwitchBot"

Screenshots

No response

Device & Model

Switchbot Hub 2

Node.js Version

20.18.0

NPM Version

10.8.2

Homebridge Version

1.8.5

Homebridge SwitchBot Plugin Version

4.1.3

Homebridge Config UI X Plugin Version

4.62.0

Operating System

Docker

[donavanbecker]

360 isn't much of a refreshRate, that should probably be moved up.

[nodialtone]

What would you recommend? I originally had the defaults but that seemed to hit the limit?

[donavanbecker]

How many devices?

[nodialtone]

Six devices. 1 Switchbot Hub 2 1 Outdoor Sensor 4 Curtains

…

On Thu, Nov 7, 2024 at 11:31 AM Donavan Becker ***@***.***> wrote: How many devices? — Reply to this email directly, view it on GitHub <#1108 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AEF6KKW4H6MGOQCGES3K5ZDZ7OPXPAVCNFSM6AAAAABRLSJ4HKVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDINRSHAZTMNJXHA> . You are receiving this because you authored the thread.Message ID: ***@***.***>

[nodialtone]

[11/9/2024, 9:56:25 AM] [SwitchBot] [DEBUG] Curtain3: Curtain 4 statusCode: 190, deviceStatus: {"statusCode":190,"body":{},"message":"Requests reached the daily limit"}
I'm still hitting daily request limits. Do you have any recommendations for the different retries and, refresh, update, and push rates?

[sirkirby]

Same here, hitting limits from Curtain status checks

[nodialtone]

Any thoughts or suggestions or tweaks to the API hitting the daily limit? Does each device hit the API and therefore count towards the limit or is it all from the hub?

[Kohle81]

Hello, since yesterday I have had the following logs, see attachment. Is this the same cause?
@switchbot_homebridge-switchbot.log 2.txt

[L041S]

Same here, daily api reached and error 190

[Kohle81]

Because of this problem, none of my devices are responding. Has anyone found a solution to get it working again?

[L041S]

It looks like the problem is from SwitchBot api

OpenWonderLabs/SwitchBotAPI#365

[corasaniti]

Hi, As written here in this my Issue

OpenWonderLabs/SwitchBotAPI#365

Since yesterday everything has stopped working. I am not able to use API1.0 and API1.1.
All commands fail with error 190.

{"statusCode":190,"body":{},"message":"Requests reached the daily limit"}

I am not even able to call getDevices
https://api.switch-bot.com/v1.0/devices
https://api.switch-bot.com/v1.1/devices

I hope they can fix it asap, so I can't use Nodered and Home-bridge
Thank

[corasaniti]

Update
Since this morning API1.0 and API1.1 are working correctly
Thanks