Spring Framework MVC Example: HelpDesk Ticketing System

A simple project demonstrating how Spring Framework can be used in conjunction with Thymeleaf to implement a simple HelpDesk web application.

Features

• read, search, create, edit and delete technical support articles
• create and manage support tickets with a simple messaging system

Setup

The steps below will get you up and running with a local development environment. We assume you have the following installed:

• JDK 1.8
• PostgreSQL
• Maven
• Lombok Plugin for your IDE

Create database

CREATE DATABASE "helpdesk"

Set environment variable

export 'JDBC_DATABASE_URL=jdbc:postgresql://localhost/helpdesk?user=[username]&password=[password]'

Development

Package com.pg.helpdesk.init contains several database initializer beans that populate the database with example data. You can use the ExampleDataLoaderInitializer class to configure custom DataLoaders.

Example user credentials that you can use to log in can be found in the UserInitializer class.

Run application

mvn spring-boot:run

Configuration

Key	Description
JDBC_DATABASE_URL	database connection information

Demo