Continued work on privacy policies

QuiltMC · Oct 15, 2023 · 32ed35c · 32ed35c
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diff --git a/src/pages/en/legal/cozy-privacy-policy.mdx b/src/pages/en/legal/cozy-privacy-policy.mdx
@@ -5,7 +5,7 @@ description: The privacy policy for the Cozy Discord bots.
 layout: /src/layouts/Page.astro
 ---
 
-# Foreword
+## Foreword
 
 The following document was created as required by the European Union General Data Protection Regulation (EU GDPR).
 You can find more information about that regulation on [gdpr.eu](https://gdpr.eu/).
@@ -57,11 +57,9 @@ Data is retained indefinitely. We do not delete any data unless you request it.
 
 ## Data Governance
 
-Database access is limited to the minimum of The Quilt Project benevolent workers required to operate the service. We do not share any data with third parties.
-We do not sell any data. Your data isn't shared with any contracted sub-processors.
-
-Data is stored in a country part of the European Economic Area (EEA). Data is encrypted at rest and in transit.
+Database access is limited to the minimum of The Quilt Project benevolent workers required to operate the service. We do not share any data with third parties. We do not sell any data. Data isn't shared with any contracted sub-processors.
 
+Data is stored in the United States of America, and is encrypted in transit.
 ## Access, rectification, erasure, restriction, portability, and objection
 
 Every user is entitled to the following:
@@ -87,7 +85,7 @@ your personal data, under certain conditions.
 
 If you would like to exercise those rights, contact us at [privacy@quiltmc.org](mailto:privacy@quiltmc.org).
 We may ask you to verify your identity before processing your request.
-We will respond to your request within 30 days as required by law.
+We will respond to your request within one month as required by law.
 
 ## Changes to the Privacy Policy
 

diff --git a/src/pages/en/legal/modmail-privacy-policy.mdx b/src/pages/en/legal/modmail-privacy-policy.mdx
@@ -5,7 +5,7 @@ description: The privacy policy for the ModMail Discord bot and web interface.
 layout: /src/layouts/Page.astro
 ---
 
-# Foreword
+## Foreword
 
 The following document was created as required by the European Union General Data Protection Regulation (EU GDPR).
 You can find more information about that regulation on [gdpr.eu](https://gdpr.eu/).
@@ -14,48 +14,49 @@ This document details what and why data is collected by The Quilt Project throug
 
 The Quilt Project ("Us", "We", "Our") is the data controller for the data collected through our Modmail Discord bot.
 
-# Data Collected
+## Data Collected
 
-## Discord Bot
+### Discord Bot
 
-We collect message content and attachments sent to the ModMail+ instance through Direct Message or by typing inside the thread channel.
+We collect message content and attachments sent to the ModMail bot through Direct Message or by typing inside the thread channel.
 
 We also collect the following information about the sender:
 * Discord ID
 * Discord Username
-* Discord Discriminator
+* Discord Discriminator (if applicable)
 * Discord Avatar URL
 
-We collect that data to preserve historical data and conduct moderation. The data is persisted across leaving the guild and is essential to the operation of the service.
+This data is collected to preserve historical records and conduct moderation. The data is persisted across leaving the guild and is essential to the operation of the service.
 
-## Web Interface
+### Web Interface
 
 The web interface doesn't store any personal data.
 
-# Data Retention
+## Data Retention
 
 Data is retained indefinitely. We do not delete any data unless you request it.
 
-# Data Governance
+## Data Governance
 
-Database access is limited to the minimum of The Quilt Project benevolent workers required to operate the service. We do not share any data with third parties.
-We do not sell any data. Your data isn't shared with any contracted sub-processors.
-# Cookies
+Database access is limited to the minimum of The Quilt Project benevolent workers required to operate the service. We do not share any data with third parties. We do not sell any data. Data isn't shared with any contracted sub-processors.
+
+Data is stored in the United States of America, and is encrypted in transit.
+
+## Cookies
 
 Cookies are text files placed on your computer to collect standard Internet information.
 
 For further information, visit [allaboutcookies.org](https://allaboutcookies.org).
 
-## How do we use cookies?
+### How do we use cookies?
 
-We use cookies inside the web interface to keep you signed in.
+We use cookies inside the Modmail web interface to keep you signed in.
 
-## How to manage cookies?
+### How to manage cookies?
 
-You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser.
-However, in a few cases, some of our website features may not function as a result.
+You can set your browser not to accept cookies. However, the web interface will not work if you do this, because you have to be signed in to use the website, and we can't keep you signed in without using cookies.
 
-# Access, rectification, erasure, restriction, portability, and objection
+## Access, rectification, erasure, restriction, portability, and objection
 
 Every user is entitled to the following: