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Doc: Oss 339 unexpected intent policy #11982

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Doc: Oss 339 unexpected intent policy #11982

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OSS-339 Adding unexpected intent policy to unexpected input documenta…
vitordiniz25 Jan 17, 2023
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Merge branch 'RasaHQ:main' into oss_339_unexpected_intent_policy
vitordiniz25 Jan 31, 2023
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11 changes: 11 additions & 0 deletions docs/docs/unexpected-input.mdx
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Expand Up @@ -100,6 +100,17 @@ stories:
- action: restaurant_form
```

### UnexpecTED Intent Policy

`UNexpecTEDIntentPolicy` helps you review conversations and also allows your bot to react to unlikely user inputs.
It is an auxiliary policy that should only be used with at least one other policy, as the only that it can trigger is the special
`action_unlikely_intent` action.

`UNexpecTEDIntentPolicy` has the same model architecture as `TEDPolicy`.

The difference is at a task level. Instead of predicting the next probable action, this policy
predicts whether the last predicted intent is a likely intent according to the training stories
and conversation context.
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This content is actually the same as on this page, could you please add a short sentence of how this is relevant for handling unexpected input and then link to the corresponding section in docs/docs/policies.mdx#unexpected-intent-policy.

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Please also add a changelog entry of type doc.


## Summary

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