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Kubuntu fresh install, #/users/login -> blank page #4403

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cwhii opened this issue Apr 14, 2022 · 14 comments
Open

Kubuntu fresh install, #/users/login -> blank page #4403

cwhii opened this issue Apr 14, 2022 · 14 comments

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@cwhii
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cwhii commented Apr 14, 2022

Expected Behavior

Current Behavior

Expected first access of restyaboard after a fresh install to have some kind of landing/login page.

Screenshots (if appropriate):

All white blank page.

Possible Solution

Steps to Reproduce (for bugs)

Context

Installed restyaboard on local system, 'frozen',
restyaboard_install-220408.log

Your Environment

  • Version used:
  • Environment name and version (e.g. OS, PHP, PostgreSQL):
  • Operating System and version (desktop or mobile):
  • New install of kubunutu 21.10 on 4gb ram 32gb ssd laptiop.
  • Link to your project:
@sridhar391
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sridhar391 commented Apr 15, 2022

@cwhii Sorry for your inconvenience, we have checked the installation log file and In Ubuntu latest version 21, the PHP 7.4 installation is not available currently, can you please try to install the Restyaboard in Ubuntu 20 and tell us if the Restyaboard installation is successfully?

@cwhii
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cwhii commented Apr 16, 2022

Installed on WSL Ubuntu 20.04.4 LTS
Same blank page
/ -> /#/users/login

@sridhar391
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@cwhii Can you please attach the Restyaboard installation log file named "restyaboard_install.log" which is in the same folder as Restyaboard installation script file

@sridhar391
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@cwhii We have tested the Restyaboard installation in the Ubuntu 20.04 (LTS) and the Restyaboard installed successfully

@cwhii
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cwhii commented Apr 22, 2022 via email

@cwhii
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cwhii commented Apr 22, 2022 via email

@cwhii
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cwhii commented Apr 22, 2022 via email

@sridhar391
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@cwhii Can you please attach the Restyaboard installation log file named "restyaboard_install.log" which is in the same folder as Restyaboard installation script file, so that we could check the installation process

@thindata
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thindata commented May 5, 2022

I'm having the same issue on a fresh install of ubuntu 20. Blank white page with a constant horizontal scrolling line at the top.

@sridhar391
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@thindata Can you please attach the Restyaboard installation log file named "restyaboard_install.log" which is in the same folder as Restyaboard installation script file, so that we could check the installation process

@LuisOttzelot
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Have the same problem on a Rocky Linux distro.
Blank screen after setup.
Everything tried - you lazy ones only included centos in your selectors. alma and Rocky are centos, but not recognized as parallel systems.

Seems like, you messed up something in your source code.

restyaboard_install.log

@sridhar391
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@LuisOttzelot Sorry for your inconvenience, Officially we are only supporting the Restyaboard installation on Ubuntu, Debian, LinuxMint, Raspbian, CentOS

We will check and update the Restyaboard installation script for the Rocky Linux

@LuisOttzelot
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Moin :)

The setup ran on my machine - that is not the problem - i just wanted to inform you about this issue I ran in. My system also says that the process is loaded and active. Only browsing to the setup page in browser does not work. I'll attach a screenshot for you. The application gets noticed by the thumbnail and presents a logo - 2nd screenshot

Maybe you got a quick fix for me - I am available for a screenshare troubleshooting, the machine is in my personal lab and I got full set of permissions.

image_2022-05-24_075206358
image_2022-05-24_075414269

Greets,
LuisOttzelot

@cwhii
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cwhii commented May 24, 2022 via email

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